Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Accountant/Collector
Alta Irrigation District
Dinuba, CA
06.2012 - Current
Compiled data from a variety of sources, such as deeds, surveys, maps, and public records.
Maintained accurate and up-to-date records for all assessed properties.
Assisted in resolving taxpayer inquiries related to their assessment notices.
Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
Received and processed payments for property taxes.
Maintained accurate records of all tax collection activities.
Investigated delinquent accounts and enforced collection remedies such as liens or levies.
Answered inquiries from taxpayers about tax bills and other payment issues.
Processed refunds due to overpayment or erroneous assessment.
Utilized computer software programs to manage data entry, tracking, reporting, and analysis functions.
Prepared checks for vendors in a timely manner.
Processed incoming payments in accordance with company policy.
Prepared journal entries to record accounts payable transactions.
Water run delivery records
Branch Account Manager
OneMain Financial
Fresno, CA
01.2006 - 01.2012
Developed and maintained relationships with potential customers to increase loan business.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Counseled clients on debt management and repayment plans.
Verified accuracy of loan documents prior to approval.
Negotiated terms and conditions of loan contracts.
Analyzed financial data to determine the feasibility of granting loans.
Approved or denied loan applications based on established guidelines.
Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
Provided customer service support throughout the entire process from application through closing.
Administrative Senior
Best Buy
Visalia, CA
08.1999 - 02.2006
Motivated team members to exceed customer service expectations.
Trained new employees in all aspects of job duties, including customer service and cash handling procedures.
Provided feedback on employee performance and assisted with disciplinary actions when necessary.
Ensured compliance with company policies, regulations, and safety standards.
Resolved customer complaints in a professional manner.
Processed daily sales reports.
Reviewed and processed daily time records for store employees.
Processed weekly store payroll in preparation to send to corporate.
Education
Bachelor of Arts - Psychology
California State University - Fresno
Fresno, CA
12.2005
Skills
Timely
Mail Handling
Recordkeeping and Documentation
Organization and Time Management
Computer Skills
Cash Management
Payment Processing
Languages
Spanish
Professional
Certification
Notary Public Commission Number: 2347942 Ends 02/19/2025
Instructional Aide - Special Education at Alta Loma Jr. High - Alta Loma School DistrictInstructional Aide - Special Education at Alta Loma Jr. High - Alta Loma School District