Summary
Overview
Work History
Education
Skills
Websites
Certification
PERSONAL DETAILS
Awards
PERSONAL DETAILS
Timeline
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Indrabhan Dutta Majumdar

Kolkata,West Bengal

Summary

Seasoned banking professional with over 16 years of experience in the Banking and Financial Services sector, specializing in business development, team leading role, revenue generation, and client relationship management. Skilled in leading cross-functional teams, managing large portfolios, and aligning business strategy with evolving market demands. Proven track record of executing revenue-focused initiatives, and delivering customer-centric financial solutions.

My objective is to leverage my extensive experience and domain expertise in the financial services/IT industry to contribute to organizational growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Chief Manager, Regional Head Sales-NRI

ICICI Bank Ltd
06.2022 - Current
  • Drive the NRI business across 36 key branches in one of Kolkata’s most prominent zones, managing a book of ₹1,200 Crore approx.
  • Manage a team of NRI Relationship Managers focused on onboarding new clients and deepening existing relationships by delivering prompt customer service and offering tailored financial product solutions.
  • Drive business growth through successful collaboration with cross-functional teams, including Wealth Management, Private Banking, Salary, and Business Banking, ensuring seamless integration and maximizing NRI business opportunities.
  • Part of the Learning and Development team for the East zone, responsible for training newly joined Relationship Managers, Branch Managers, and Deputy Branch Managers. The training covers a wide range of topics, including NRI product knowledge, sales effectiveness, regulatory compliance, and customer engagement best practices.

Senior Manager, NRI Relationship Manager

Axis Bank Ltd.
01.2010 - 05.2022
  • Handled NRI (Non Resident Indian) banking desk, servicing 295 niche NRI clients (including MDs, CEOs, and Directors of some of the top multinational companies)
  • Managed investment portfolios worth INR 180 crores (1.80 billion).
  • Have in depth knowledge in Mutual funds, Insurance, primary and secondary market, and alternate products such as PMS, private equity.
  • Managed Forex business of the branch, like issuing foreign currencies, foreign outward remittances, foreign inward remittances as per guidelines set by FEMA (foreign exchange management act).
  • Being a senior resource of the bank, mentoring junior employees and guiding them to achieve their budget.
  • Retail Banking Operations experience including Deposit Services, Remittances (DD / Pay order/Transfer of Funds), Transaction Maintenance (Cash Deposit/Withdrawals/Transfers, Fund Transfer), RTGS, Beginning/End of Day (BOD/EOD) Processes, NRE, NRO accounts, FCNR deposits, and RFC deposits.
  • Scrutinizing financial profile, sources of fund, beneficial owners etc while on boarding new clients.
  • Verifying KYC documents of retail Non Resident Indian (NRI) as well as Resident Indian clients for new account opening, Re KYC exercise for both Non Resident and Domestic clients.
  • Responsible for completing documentation of existing clients as per risk rating pertaining to bank policies.
  • One of the primary members of the branch for handling client complaints.

Process Associate

Genpact
06.2009 - 12.2009
  • Transitioned a new accounts payable process of one of the biggest multinational chemical companies.
  • Onsite experience of on job training at client's site in Australia and transitioned the accounts payable process to India successfully.
  • Checking all the invoices and processing the same.

Education

MBA - finance & marketing

Heritage Institute of Technology
01.2009

Skills

  • Non Resident Indian Banking specialist
  • Team management and leadership
  • Retail banking services
  • Portfolio Management
  • Wealth Management
  • Learning and Development
  • Client Relationship Management
  • Excellent communication and Interpersonal skills
  • Business growth initiatives
  • Digital marketing
  • MS Word & MS Excel
  • End user experience with retail banking module of Finacle 10
  • Negotiation
  • Foreign Exchange

Certification

  • Employee Unique Identification Number (EUIN) - E125239 from Association of Mutual Funds of India.
  • NISM - Mutual Fund Distributors Certification from National Institute of Securities Markets.
  • Completed level B module of Wealth Management Certification program from CIEL (Centre for Investment Education & Learning).
  • 'The Fundamentals of Digital Marketing' from Google.
  • International English Language Testing System (IELTS) - Passed with 6.5 score.

PERSONAL DETAILS

Languages known: English, Bengali, Hindi

Awards

Consistently achieved annual revenue targets every year since 2010, demonstrating strong business acumen and sustained performance. Recognized multiple times at central, regional, and local office levels for outstanding revenue generation. Notable campaign wins include:


  • Top performer in Mutual fund based campaign - In recognition of achieving INR 3 crores (30 million) of mutual fund business in the campaign and I came first in my group., 2019: Top performer in Alternate product (Portfolio Management Services) based campaign - In recognition of achieving INR 1 crore (10 million) of alternate business in the campaign and I came first in my group.
  • Top performer in Life Insurance business based campaign - In recognition of achieving INR 22 lakhs (2.2 million) of life insurance business in the campaign and rank holder in my group.,
  • Top performer in Foreign Exchange revenue generation business based campaign - In recognition of achieving INR 10 lakhs (1 million) of Forex revenue business in the campaign and I was the only winner from the east zone.
  • Pan India number 1 rank holder in total revenue generation amongst the 245 Relationship Managers from all over India.
  • Top performer in NRI Pro Deposit (Forward booking based FCNR DEPOSIT) - Pan India number 1 rank holder in total revenue generation, achieved 23 lakhs (2.3 million) of revenue.

PERSONAL DETAILS

  • Date of Birth: 1984-02-15
  • Gender: Male
  • Passport valid: Yes
  • Participate in social work and blood donation campaigns

Timeline

Chief Manager, Regional Head Sales-NRI

ICICI Bank Ltd
06.2022 - Current

Senior Manager, NRI Relationship Manager

Axis Bank Ltd.
01.2010 - 05.2022

Process Associate

Genpact
06.2009 - 12.2009

MBA - finance & marketing

Heritage Institute of Technology