Summary
Overview
Work History
Skills
Accomplishments
Volunteer Experience
Timeline
Generic

Ind'Ya Collins

Mobile

Summary

Reliable professional committed high-quality work. Skilled in helping modernize workplaces and maintaining high levels of organization. Resourceful and personable with excellent multitasking abilities.

Overview

3
3
years of professional experience

Work History

Intern (Eligibility Verification/Claims)

White Smile Center
05.2025 - 06.2025
  • Verified dental insurance coverage and benefits for patients, ensuring accurate and comprehensive information.
  • Updated and maintained precise patient medical records and financial details, facilitating seamless access to essential data.
  • Informed patients of their copayment obligations and confirmed eligibility for dental services and procedures, enhancing transparency and service efficiency.

Meat/Produce Associate

Walmart Supercenter
04.2024 - 07.2024
  • Managed inventory and pricing operations for meat and produce sections, ensuring optimal stock levels and accurate product pricing.
  • Assisted in the bakery department, supporting cross-departmental functions and promoting team collaboration.
  • Delivered quality customer service, enhancing the overall guest experience.

Reservations Specialist

Hilton Grand Vacations
01.2024 - 03.2024
  • Coordinated tour schedules to ensure seamless guest experiences and optimize resource allocation.
  • Disseminated promotional gift information, enhancing guest awareness and engagement.
  • Contributed to improved guest satisfaction through diligent and attentive customer service.

Call Center Rep

Precision Opinion
03.2023 - 10.2023
  • Managed high volumes of inbound and outbound communications to ensure accurate dissemination of vaccination updates in compliance with guidelines.
  • Addressed and resolved customer inquiries by employing active listening and effective problem-solving techniques.
  • Maintained a commitment to quality service throughout all customer interactions.

Merchandiser

TJ Maxx & HomeGoods
12.2022 - 03.2023
  • Optimized merchandise presentation and pricing to enhance store layout and improve the overall customer experience.
  • Trained new staff on company procedures and customer service standards to ensure consistent and high-quality service delivery.
  • Maintained a welcoming and informative store environment to ensure quality customer engagement.

Merch Processor

Goodwill of Southern Nevada
08.2022 - 11.2022
  • Developed visually appealing clothing displays to enhance the customer shopping experience.
  • Priced merchandise accurately, ensuring proper inventory management and customer satisfaction.
  • Collaborated with team members to maintain a well-organized and efficient sales floor.

Skills

  • English proficiency
  • Able to lift 50-75 lbs
  • Hygiene standards
  • Food hygiene expert
  • Food safety
  • Allergy awareness
  • Cafe inventory
  • Verbal and written communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Customer service
  • Cleaning protocols

Accomplishments

SU' Step Intern (Grad) Of 2025, 05/01/25 - 06/30/25, This internship program emphasized the importance of professionalism, including proper manners and adherence to dress codes. It provided training on accurate budgeting and financial management, as well as guidance on effective networking with clients, colleagues, and other professionals in the workforce.

Volunteer Experience

Self-Volunteer for Homeless, I assisted my parent in supporting individuals experiencing homelessness by coordinating the collection of food supplies, researching and providing information on available shelters, and creating GoFundMe campaigns to ensure equitable distribution of funds toward securing safe, warm housing. Additionally, I helped provide necessary medications to those with documented medical conditions, and distributed hygiene products, along with new clothing and footwear, to promote health and dignity.

Timeline

Intern (Eligibility Verification/Claims)

White Smile Center
05.2025 - 06.2025

Meat/Produce Associate

Walmart Supercenter
04.2024 - 07.2024

Reservations Specialist

Hilton Grand Vacations
01.2024 - 03.2024

Call Center Rep

Precision Opinion
03.2023 - 10.2023

Merchandiser

TJ Maxx & HomeGoods
12.2022 - 03.2023

Merch Processor

Goodwill of Southern Nevada
08.2022 - 11.2022
Ind'Ya Collins