Leasing Agent
Friedlam Partners LLC
Garner, NC
05.2024 - Current
- Processed applications by conducting background checks and verifying references.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Managed multiple projects simultaneously while meeting deadlines.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Analyzed market trends to determine competitive rents for each unit type.
- Resolved tenant complaints promptly and professionally.
- Inspected vacant units and ensured they were ready for showings.
- Developed marketing strategies to attract new tenants.
- Advertised available properties through various outlets such as newspapers and online listings sites.
- Performed administrative duties such as filing paperwork and updating databases.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Collected security deposits from new tenants.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Increased occupancy through dynamic marketing initiatives.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Tracked leads using CRM software and followed up with interested parties.
- Submit offers refund form to Regional Manager.
- Inspect, move out unit, and note what needs to be done. Submit to manager to schedule vendors.
- Change lock to vendors, new tenants.
