Inekeyah Jones
Horn Lake,MS
Summary
I'm an accomplished motivated professional with hands-on experience in property management, including distressed properties and lease ups. I am seeking to work as a Assistant Property Manager to add value, grow , and develop within your company by using my organizational skills , exceptional communication Skills, and 7 years of experience to provide the best services in Property Management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leasing Consultant
RREAF Residential
Horn Lake, MS
03.2020 - Current
- Maintain detailed knowledge of the property, amenities and community.
- Demonstrate strong oral and written communication skills
- Operate telephone, personal computer/keyboard, Microsoft Office including Word and Excel.
- Perform daily inspection of model apartment, common areas, and community amenities.
- Handle all aspects of leasing apartments.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Ensure apartment is ready for resident to move-in on agreed date.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handle or assist in the processing of residents' service requests and other maintenance requests.
- Distribute and follow-up on renewal notices
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Assistant Community Manager
Alco Management, Inc
Memphis, TN
09.2018 - 10.2019
- Assist Community Manager in the daily operation of the property.
- Ability to provide strong leadership when Community Manager is unavailable.
- Answer all incoming phone calls and handle issues and concerns accordingly.
- File evictions in a timely manner.
- Work closely with leasing and maintenance staff with coordination of tasks.
- Assist in and conduct initial and annual re-certifications.
- Process resident applications.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.
- Collect monthly fees and maintain records of payments and rental activity.
- Coordinate with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
Assistant Property Manager/Community Manager
B&B Management Group
Jackson, MS
06.2015 - 09.2018
- Trained and mentored new leasing consultants
- Maintained the appearance and condition of the model units to ensure they were available for viewing for prospect tenants during normal business hours
- Utilized effective marketing strategies to highlight the property in order to obtain prospective tenants through unit showings and property visits
- Utilized excellent customer service skills to successfully convert telephone and walk-in inquiries into new business through the use of marketing materials and follow up communications
- Proactively developed and maintained professional relationships with existing tenants in order to encourage lease renewals
- Obtained and processed all prospective tenant data required for lease consideration through conducting credit and background checks
- Initiated and maintained all files and records pertaining to the lease application while adhering to the strictest of applicant confidentiality guidelines
- Partnered with Maintenance Technicians to ensure rental units were prepared for occupants and performed unit inspections
- Collected, recorded, and deposited tenant rental unit payments, application fees, and security deposits
- Distributed community materials such as newsletters and flyers
- Maintains all files, records, and supplies within the administration office
- Assisted with management duties such as staff scheduling, task delegation and assignment, follow up emergency calls, and serviced as the “On Call” first responder for after-hours tenant emergency calls
- Prepared weekly and monthly reports, assisted with lease renewals, and move-ins and move-outs.
Customer Service Representative
Sam's Club
Jackson, MS
07.2013 - 05.2015
- Greeted customers entering the establishment
- Answered customers' questions and provided information on procedures or policies
- Processed payment in exchange for items sold
- Scanned items and provided customers with the total bill
- Issued receipts and change to customers
- Ensured the safety and accuracy of the contents of the cash register during each shift
- Provided assistance to other departments as needed.
Sales Associate
Advance Auto Parts
Jackson, MS
06.2012 - 07.2013
- Informed customers about sales and promotions
- Performed cashier duties such as completing sales transactions and returns/exchanges
- Special ordered parts and products to meet the needs of customers
- Ensured inventory was stocked and neat
- Greeted customers entering the store
- Ensured the safety and accuracy of the contents of the cash register during work shift.
Education
Certified Phlebotomy Technician Certification - Phlebotomy
Superior Medical Academy
Southaven, MS05.2022
Master of Science - Healthcare Administration
Strayer University
09.2021
Bachelor of Arts - Sociology
Tougaloo College
05.2017
Phlebotomy Certification -
Hinds Community College Nursing/Allied Health Center
Jackson, MS08.2013
Skills
- Community Policies
- Property Marketing
- Fair Housing Policies
- Tenant Relations
- Lease Renewals
- Rent Collection
- Screening Processes
- Competitive Research
- Customer Service
- Sale and Rental Recordkeeping
- Resident Retention Programs
- Proficient Knowledge in Microsoft Word, Excel, Onesite Software, Yardi Software, and Rent Manager Software
- Assist with managing properties with 400 units
- Daily Property Operations
Certification
Certified Phlebotomy Technician (CPT)
Certification #: C2F9R9H6
Certification Date:05/19/2022
Certification Expiration Date: 05/19/2024
Additional Information
*References upon Request*
Timeline
Leasing Consultant
RREAF Residential
03.2020 - Current
Assistant Community Manager
Alco Management, Inc
09.2018 - 10.2019
Assistant Property Manager/Community Manager
B&B Management Group
06.2015 - 09.2018
Customer Service Representative
Sam's Club
07.2013 - 05.2015
Sales Associate
Advance Auto Parts
06.2012 - 07.2013
Certified Phlebotomy Technician Certification - Phlebotomy
Superior Medical Academy
Master of Science - Healthcare Administration
Strayer University
Bachelor of Arts - Sociology
Tougaloo College
Phlebotomy Certification -
Hinds Community College Nursing/Allied Health Center
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