Inelva Gonzalez
San Marcos,TX
Summary
Proven in enhancing team efficiency and customer satisfaction at Amentum, I excel in stress tolerance and exceptional communication. Leveraged first aid training and avionics expertise to improve safety standards by 30%. Adept at multitasking, I thrive in dynamic environments, consistently delivering high-quality results.
Overview
6
6
years of professional experience
Work History
Sushi Maker
Sushiya
06.2023 - Current
- Managed high-volume orders during peak times, maintaining timely service without compromising quality.
- Maintained a clean and organized workstation, ensuring compliance with food safety standards.
- Mentored junior sushi makers in traditional techniques and presentation skills, fostering team growth and development.
- Ensured proper storage of raw fish and seafood ingredients to maintain optimal freshness and taste.
- Contributed to positive guest experiences by providing exceptional service and addressing dietary restrictions or concerns.
Summer Maintenance Helper
Landmark/Greystar
07.2024 - 08.2024
- Collaborated with skilled tradespeople to gain practical knowledge in various aspects of maintenance work.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Handled minor plumbing repairs, effectively reducing the need for outside contractors and saving resources.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Host
ChoSun Galbi
05.2022 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Avionics Electronics Technician
Amentum
08.2018 - 05.2022
- Facilitated seamless communication between pilots and ground control personnel via installation, maintenance, and calibration of radio equipment.
- Increased safety standards by conducting thorough inspections of electronic components and wiring.
- Streamlined repair processes through effective utilization of diagnostic tools and software for fault detection in electronic systems.
- Reduced downtime by swiftly identifying and resolving complex technical issues in aircraft electronics systems.
- Optimized workflow efficiency by collaborating with cross-functional teams to ensure timely completion of projects.
- Instituted and enforced safety procedures to protect personnel and aircraft from risks and accidents.
Education
High School Diploma -
Rock Springs High School
Rock SpringsUnited States Navy
No Degree -
Texas State University
San Marcos, TX05.2026
Skills
- Stress Tolerance
- Up-selling techniques
- Foreign language skills
- First Aid Training
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail Oriented
Languages
Spanish
Native or Bilingual
Timeline
Summer Maintenance Helper
Landmark/Greystar
07.2024 - 08.2024
Sushi Maker
Sushiya
06.2023 - Current
Host
ChoSun Galbi
05.2022 - 05.2023
Avionics Electronics Technician
Amentum
08.2018 - 05.2022
High School Diploma -
Rock Springs High School
United States Navy
No Degree -
Texas State University
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