Iner Lofgren
Shelton
Summary
Results-driven Software Engineer with over 7 years of experience building secure, scalable backend systems and infrastructure. Proven track record of designing internal platforms that reduce costs, improve data transparency, and enhance end-user experience. Skilled in backend development, automation, and infrastructure, with a strong understanding of compliance, security protocols, and CI/CD practices. Passionate about ownership, collaboration, and continuously improving systems that matter.
Overview
14
14
years of professional experience
Work History
Software Engineer
Our Community Credit Union
06.2017 - Current
- Designed and implemented a cost-efficient internal PostgreSQL data warehouse, replacing a third-party vendor and saving over $60,000 annually, improving data control and access security.
- Built and maintained custom ETL pipelines using Apache Airflow, enabling secure, auditable, and transparent data processing.
- Developed and launched a customer-facing, high-yield checking account product without vendor support, improving operational agility and streamlining product delivery.
- Created CI/CD pipelines using GitHub Actions, Jenkins, and Groovy, reducing deployment time and minimizing manual errors across multiple environments.
- Containerized internal microservices with Docker to ensure consistent runtime environments across development, staging, and production.
- Integrated external APIs to enable secure, real-time data services and improve automation of customer account functionality.
- Engineered internal tools and scripts in Python, Java, and JavaScript to streamline provisioning, reporting, and maintenance workflows.
- Collaborated with business and technical stakeholders to implement backend features with security, compliance, and end-user experience top-of-mind.
Correctional Officer II
Washington State Department of Corrections
07.2015 - 05.2017
- Led correctional teams in high-stress, high-security environments, enforcing rigorous safety protocols and responding to incidents with professionalism and precision.
- Trained and mentored new officers, enhancing team discipline, safety compliance, and operational effectiveness.
Customer Service Representative
Sykes Enterprises
11.2011 - 07.2015
- Automated internal reporting using Excel macros and 3270 terminal scripting, saving time and improving data accuracy.
- Developed training materials and supported onboarding programs as part of a team-led training initiative.
- Delivered technical support across phone, email, and chat, troubleshooting issues and improving user satisfaction through empathy and clear communication.
Skills
- Languages: Python, Java, JavaScript, Groovy
- Databases: PostgreSQL, MySQL
- DevOps: Docker, Jenkins, GitHub Actions
- Tools/Frameworks: Apache Airflow, Flask
- APIs: RESTful API design and integration
- CI/CD & Automation: Jenkins Pipelines, GitHub Actions, scripting for infrastructure
Timeline
Software Engineer
Our Community Credit Union
06.2017 - Current
Correctional Officer II
Washington State Department of Corrections
07.2015 - 05.2017
Customer Service Representative
Sykes Enterprises
11.2011 - 07.2015
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