Ines Applegate
Lake Alfred
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
La's Midway Saloon
Winter Haven, FL
11.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Social Quarters/ Bar Manager
South Lakeland Moose Lodge
Lakeland, FL
05.2024 - 08.2024
- Elevated customer satisfaction by developing engaging drink menus tailored to diverse preferences.
- Managed inventory levels for ensuring consistent supply of essential bar items.
- Increased sales with innovative marketing campaigns and promotions.
- Trained staff to deliver exceptional service and enhance customer experience.
- Coordinated special events to attract new customers and increase foot traffic.
- Maintained compliance with health and safety regulations, ensuring a safe environment.
- Oversaw daily operations to ensure smooth service and customer satisfaction.
- Reduced costs with effective waste management and resource allocation.
- Expanded clientele base by introducing loyalty programs and customer incentives.
- Collaborated with kitchen staff for creating complementary food and drink pairings.
- Addressed customer feedback promptly to resolve issues and improve service.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Increased revenue with creative marketing initiatives and promotional events.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Engaged with community on social media, enhancing bar's online presence and attracting younger demographic.
- Developed marketing strategies to attract wider customer base, increasing foot traffic during off-peak hours.
Bartender
Winter Haven Moose Lodge
Winter Haven, FL
08.2023 - 05.2024
- Served high customer volumes during special events days, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Bartender
Caribbean Bay
Winter Haven, FL
08.2020 - 06.2022
- Served high customer volumes during bands, karaoke, days, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
GED -
Tampa Bay Tech
Tampa, FL06-1989
Skills
- Proficient in Multitasking
- Customer Engagement
- Consistently Dependable
- Collaborative Mindset
- Clear Communication Proficiency
- Calm Demeanor
- Strong Interpersonal Skills
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Cash register operation
- Professional appearance
- Suggestive selling
- Salesmanship
- Health codes compliance
- Cash and credit transactions
- Courteous
- Bar service preparation
- Maintaining a clean bar
- Able to stand many hours
Accomplishments
- Today & Tonight's Magazines
"Polk County Beloved Bartender"
2022 placed 7th
2024 placed 10th
Certification
- ServSafe Food Handler's Certification
- T.I.P.S Certification
Timeline
Bartender/Server
La's Midway Saloon
11.2024 - Current
Social Quarters/ Bar Manager
South Lakeland Moose Lodge
05.2024 - 08.2024
Bartender
Winter Haven Moose Lodge
08.2023 - 05.2024
Bartender
Caribbean Bay
08.2020 - 06.2022
- ServSafe Food Handler's Certification
- T.I.P.S Certification
GED -
Tampa Bay Tech
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