Hi, I’m
Ines Cortes Galvis
Sevierville,TN
Summary
Dynamic and dependable professional with a strong work ethic, experienced as an Assistant Manager. Proven ability to optimize operations and enhance service efficiency while maintaining attention to detail. Bilingual and a quick learner, committed to safe driving practices and delivering exceptional customer experiences.
Overview
5
years of professional experience
1
Certification
Work History
US Army National Guard
Truck Driver
09.2022 - Current
Job overview
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Foozys of Gatlinburg
Assistant Manager
02.2022 - 04.2025
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
USPS
Assistant Rural Carrier
09.2024 - 01.2025
Job overview
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
- Deliver mail along an assigned route
- Pick up or collect mail from customers
- Work indoors and outdoors in all weathers
- Exceeded expectations by consistently completing assigned routes ahead of schedule without compromising quality.
- Provided excellent customer service by addressing questions or concerns regarding deliveries and postal services.
- Ensured vehicle maintenance was up-to-date, promoting safety and reliability during daily routes.
Jason Aldeans
Server
07.2023 - 01.2025
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
No Way Jose
Server
06.2022 - 10.2022
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Gaucho Urbano
Assistant Manager
02.2021 - 02.2022
Job overview
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
Island Tiki General Store
Retail Sales Associate
03.2020 - 02.2021
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Universidad De IbagueIbague, Colombia
from Mechanical Engineering
12-2018
Skills
- Bilingual Speaker
- Multi- tasking
- Quick learner
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Attention to detail
Certification
- Basic Training US ARMY - October 2022 to January 2023
- Truck Driver US ARMY Training - January 2023 to March 2023
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Rural Carrier
USPS
09.2024 - 01.2025
Server
Jason Aldeans
07.2023 - 01.2025
Truck Driver
US Army National Guard
09.2022 - Current
Server
No Way Jose
06.2022 - 10.2022
Assistant Manager
Foozys of Gatlinburg
02.2022 - 04.2025
Assistant Manager
Gaucho Urbano
02.2021 - 02.2022
Retail Sales Associate
Island Tiki General Store
03.2020 - 02.2021
Universidad De Ibague
from Mechanical Engineering
Similar Profiles
Isaiah MillerIsaiah Miller
Supply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard ArmorySupply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard Armory
Amelie ZuzoloAmelie Zuzolo
Honor Guard at Army National Guard Honor GuardHonor Guard at Army National Guard Honor Guard
Cole HeffnerCole Heffner
Intelligence Analyst at U.S. Army, Army National Guard, 28 IDIntelligence Analyst at U.S. Army, Army National Guard, 28 ID
Christopher GonzalesChristopher Gonzales
Financial Management Specialist at US Army/ Texas Army National GuardFinancial Management Specialist at US Army/ Texas Army National Guard
Joseanny Pena BaezJoseanny Pena Baez
Brand Ambassador at Sunliner DinerBrand Ambassador at Sunliner Diner