Summary
Work History
Skills
Languages
Timeline
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Ines Georgieva

Fort Lauderdale,FL

Summary

Hardworking Server and Bartender with experience over 11 years in large-scale dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. I worked for Cape Resorts 7 years in different positions and outlets across Cape May,NJ and Sag Harbor NY.

Work History

Bartender

Thasos Restaurant
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server

Sunset Club Bar & Launge
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Le Bilboquet
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Bartender

Baron’s Cove, Cape Resorts
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Ordered inventory to meet expected demand with adequate stock.


Bartender

Brown Room, Cape Resorts
  • Served bar food and alcoholic beverages including wine, craft beer and customs cocktails to 100-200 patrons a night, studied and memorized over 40 popular and obscure cocktail recipes, dozens of local beers and wines in order to give quality recommendations to the guests
  • Maintain a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients.Warmly welcomed guest with smile ensuring they were promptly served.Coordinated with team to maintain a safe environment by regulating alcohol consumption and deescalating conflict.

Server

Boiler Room, Cape Resorts
  • As server my duties were serve breakfast, lunch and dinner to 50-100 customers per shift
  • Memorize over 30 menu items and rotating special in order to give customized recommendations to guests.Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time

Server

Rusty Nail, Cape Resorts
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Skills

  • Aloha
  • Micros POS
  • Square
  • Safe serving knowledge
  • Anticipating guest needs
  • Outgoing personality
  • Service-oriented mindset
  • Quick Learner
  • Employee training
  • Cash and credit transactions
  • Supply and Inventory Maintenance

Languages

English
Spanish
Bulgarian
Serbian

Timeline

Bartender

Thasos Restaurant

Server

Sunset Club Bar & Launge

Server

Le Bilboquet

Bartender

Baron’s Cove, Cape Resorts

Bartender

Brown Room, Cape Resorts

Server

Boiler Room, Cape Resorts

Server

Rusty Nail, Cape Resorts

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Ines Georgieva