Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Inés Hernández-Meléndez

Summary

Human Resources professional with 20 years of experience in the manufacturing (pharmaceutical, biotechnology and medical devices), retail and engineering industries. Experience includes talent acquisition, employee relations management, compliance, benefits administration, outreach programs, onboarding and new hire processes. Success in leading time and cost-effective strategies to improve processes and foster relationships with internal and external clients.

Professional with strong background in training and development, prepared to drive impactful learning initiatives. Expertise in designing and implementing effective training programs, fostering team collaboration, and adapting to changing needs. Known for delivering results, enhancing employee performance, and ensuring consistent growth through strategic training solutions. Equipped with excellent communication, leadership, and problem-solving skills, making reliable and adaptable asset to any organization.

Overview

22
22
years of professional experience

Work History

Talent Acquisition Specialist

AbbVie
06.2020 - Current
  • Recruit talent including senior level management, management, outside and inside admission representatives, full time faculty, and student services positions by sourcing resumes
  • Responsible for managing the prescreening and qualifying candidates, conducting interviews, aiding directors and managers with critical hiring decisions, executing job offers and salary negotiation, and supervising internal and external candidates through the hiring process
  • Built strategic alliances with Senior leaders, Directors and Managers to ensure staffing plan and workforce planning are aligned with the Talent Acquisition strategies
  • Developed diverse candidate pool utilizing social media sources including LinkedIn, and Facebook
  • Research, recommend and implement process improvement within department through best practices, upgraded policies, ATS system (Taleo) improvements, candidate contact, and sourcing
  • Mentor talent acquisition team, train new hires and existing employees, track and advise management on performance strengths and opportunities
  • Engage with the Business HR partners and hiring managers in relation to current and future recruitment requirements
  • Design and deliver branded sourcing strategies internally and externally to attract and promote top talent into the organization for site specific initiatives
  • Partner with hiring managers on complete recruiting life cycle (sourcing, shortlisting, interviewing, offer preparation and onboarding)
  • Continuous communication with candidates to ensure efficient running of the process and ongoing brand awareness
  • Develop and execute sourcing strategies for talent pipeline campaigns as appropriate
  • Work across multiple departments/functions delivering on the TA strategy whilst driving day to day full-cycle end-to-end recruitment from intake of requirement definition through offer preparation, negotiation, and administration of the hiring process
  • Subject matter expert for TA for all recruitment activities
  • Develop a complete understanding of business objectives and strategy aligned with hiring needs
  • Initiate intake meetings and consult Hiring Managers to understand skill requirements, background and experience of preferred candidates; set and manage expectations of Hiring Managers on the hiring process
  • Review Company and Employer Branding activities in alignment with BHR and regional and global EVP to ensure awareness and market interest in joining AbbVie
  • Ensure appropriate and timely communication with candidates to keep them engaged while in selection process or on pipeline and/or update reject candidates not selected
  • Provide BHR or business with relevant analytics and hiring metrics required
  • Manage the company’s Employee Referral Program in collaboration with Business HR
  • Work and partner closely with incumbent HR Business Partner managing Recruitment activities for certain level roles and job grade to ensure alignment of recruitment processes
  • Lead TA projects as required

Senior Consultant

Self Employee
01.2019 - 01.2020
  • Managed assigned projects and initiatives to support the Human Resources departments
  • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
  • Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
  • Consulted with organization management to assess needs and plan improvements.
  • Coordinated logistics of and delivering training to up to [Number] personnel.
  • Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
  • Evaluated training needs for organizations, designing tailored solutions to address skill gaps and improve overall productivity.

HR Business Partner

Cabrera Auto
04.2018 - 10.2019
  • Responsible for the management of the HR Function supporting 250 employees in a multi-site corporation by: Constantly provide guidance and interpretation on HR policies and standards to management teams and business units
  • Accountable for workforce planning; developed pipeline of talent to improve utilization of intellectual capital
  • Collaborated with business leaders to align HR objectives with strategic goals.
  • Championed corporate social responsibility projects that positively impacted local communities while also enhancing company reputation.
  • Analyze trends and metrics to develop solutions and programs aimed at creating a sustaining company culture; facilitated several one on one, focus groups and 'lunch & learns', organized events to improve engagement and morale
  • Monitor performance on a day-to-day bases to line management through coaching, disciplinary actions, counseling and career development
  • Evaluate business units to identify training needs and individual coaching needs
  • Ensure compliance with all relevant Federal and Puerto Rico laws, regulations, policies and practices
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Conducted orientation sessions and organized on-the-job training for new hires.

Recruitment Specialist for PR & US Markets

Validation & Engineering Group, Inc.
03.2015 - 04.2018
  • Directed recruitment efforts for a wide variety of positions from entry level to management level (engineering, scientists, and administration)
  • Directed the development of recruitment strategies for Minds for the Future Program (Engineering and Scientific Entry Level Positions and Coops)
  • Provided advice and coaching to Sales Managers and Directors on all aspects of recruitment and talent management strategies as applied for different industries and markets
  • Managed recruitment life cycle, talent management and development projects
  • Led aggressive recruitment initiatives to build a brand and expand company’s relationships with target candidates
  • Reviewed, developed and maximized recruitment procedures and department initiatives such as; ATS improvement, and Vendor Management Systems (Beeline and Fieldglass) utilization
  • Developed and implemented new improved recruitment metrics to enhance metrics goals
  • Developed and managed Social Media strategies from a marketing perspective
  • Coordinated onboarding (background, drug tests, etc.) process
  • Managed a constant average of 20 to 40 open requisitions
  • Followed up with clients to evaluate employee/resources performance and client satisfaction

Human Resources Consultant for Puerto Rico and Latin America

Consulting Services
11.2013 - 03.2015
  • Managed assigned projects and initiatives to support the Human Resources department providing support in the following areas:
  • Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.

Technical Training System Administrator

Bristol Myers Squibb
02.2012 - 11.2013
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
  • Maintained compliance with industry standards by staying informed about changes in policies or regulations affecting the workplace environment.
  • Enhanced company productivity by identifying skill gaps and customizing training materials to address them.
  • Conducted one-on-one coaching sessions for underperforming employees to improve their technical abilities.
  • Facilitated hands-on training sessions for employees on new software, hardware, and technology tools.
  • Improved employee technical skills by designing and implementing effective training programs.
  • Implemented e-learning platforms to expand access to technical education resources for remote employees.
  • Established and maintained quality control standards.
  • Facilitated virtual, in-person and blended learning sessions.
  • Developed and implemented successful onboarding program.
  • Used [Software] to design training for [Type] employees and increase company retention and productivity rates [Number]%.

Change Management Lead & SR HR Professional

Johnson and Johnson
03.2008 - 02.2012
  • Managed budgets for multiple concurrent change initiatives while maintaining fiscal responsibility and optimizing resource allocation.
  • Influenced senior leadership buy-in for critical change initiatives through persuasive presentations and data-driven insights.
  • Evaluated existing change management frameworks, identifying areas for improvement and refining methodologies accordingly.
  • Developed change management metrics for tracking progress and identifying areas of improvement, leading to overall organizational success.
  • Mitigated potential project risks through thorough analysis and proactive planning, ensuring minimal disruption to ongoing business operations.
  • Conducted thorough post-implementation reviews to assess success factors and lessons learned from completed change projects.
  • Built strong relationships with cross-functional teams, fostering collaboration and streamlined decision-making throughout change initiatives.
  • Led change project teams, providing clear guidance on roles, responsibilities, goals, timelines, and expected outcomes.
  • Identified impacted parties, business partners and resources required for planned changes.
  • Developed solutions to address complex issues and operational gaps.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.

Various assignments

Aerotek
02.2007 - 11.2007

Human Resources Officer

Liceo de Arte y Tecnología
01.2006 - 02.2007

Human Resources Consultant

Newland Associates Corp.
08.2002 - 01.2006

Education

Adobe Captivate Certification - Online Training Design Tool

01.2013

Project Management Certification -

01.2013

Compensation and Benefits Certification -

Instituto de Educación Superior
San Juan, PR
01.2007

B.B.A. - Human Resources Management

Universidad de Puerto Rico, Río Piedras
Río Piedras, PR
01.2003

Skills

  • HRIS Systems
  • Applicant Tracking Tools
  • Compliance Assessments
  • Vendor Management Systems
  • Project Management
  • Data analysis
  • Metrics Development
  • Training Program Design
  • Training Program Delivery
  • Cross-functional Team Interaction
  • MS Office Programs Training
  • New hire on-boarding
  • Strategic thinker
  • Soft skills training
  • Training facilitation
  • Stakeholder management
  • HRIS technologies
  • Learning Management Systems
  • Data Analysis
  • Presentation Skills
  • Problem-solving aptitude

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Talent Acquisition Specialist

AbbVie
06.2020 - Current

Senior Consultant

Self Employee
01.2019 - 01.2020

HR Business Partner

Cabrera Auto
04.2018 - 10.2019

Recruitment Specialist for PR & US Markets

Validation & Engineering Group, Inc.
03.2015 - 04.2018

Human Resources Consultant for Puerto Rico and Latin America

Consulting Services
11.2013 - 03.2015

Technical Training System Administrator

Bristol Myers Squibb
02.2012 - 11.2013

Change Management Lead & SR HR Professional

Johnson and Johnson
03.2008 - 02.2012

Various assignments

Aerotek
02.2007 - 11.2007

Human Resources Officer

Liceo de Arte y Tecnología
01.2006 - 02.2007

Human Resources Consultant

Newland Associates Corp.
08.2002 - 01.2006

Project Management Certification -

Compensation and Benefits Certification -

Instituto de Educación Superior

B.B.A. - Human Resources Management

Universidad de Puerto Rico, Río Piedras

Adobe Captivate Certification - Online Training Design Tool

Inés Hernández-Meléndez