Ines Khodja
Irvine,CA
Summary
Motivated retail professional with proven success in exceeding sales goals, driving customer loyalty, and delivering personalized shopping experiences in high volume environments. Skilled at handling high value transactions, resolving concerns with professionalism, and adapting to diverse clientele needs.Recognized as a reliable team player who supports smooth store operations, while demonstrating leadership qualities that contribute to team performance, customer satisfaction, and long-term business growth..
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
The LOFT
Newport Beach/Tustin
01.2025 - 11.2025
- Delivered personalized shopping experiences that consistently exceeded individual sales goals and drove overall store revenue.
- Opened and processed 10+ store credit accounts per month by clearly communicating benefits, strengthening customer loyalty, and increasing repeat business.
- Accurately handled high-value transactions ($1,000+) while upselling complementary products tailored to customer needs and style preferences.
- Resolved customer concerns with professionalism, using active listening and customized solutions to maximize satisfaction and retention.
- Excelled in a high-volume, fast-paced retail setting, contributing to both team achievements and top-performing sales metrics.
- Specialized in serving middle-aged to older clientele, adapting sales strategies to build trust and long-term relationships.
Sales Associate
Edikted
Irvine
11.2024 - 08.2025
- Delivered exceptional customer service in a high-volume, fast-paced environment by assisting with purchases, styling, and personalized recommendations.
- Maintained professionalism and composure during peak business hours, effectively resolving customer concerns to ensure satisfaction and retention.
- Supported daily operations serving 1,000+ clients on average, balancing efficiency with individualized attention.
- Partnered with team members to streamline store operations, contributing to seamless workflows and consistently positive customer experiences.
- Accurately processed cash and digital transactions while maintaining organized financial records and safeguarding company assets.
- Adapted sales and service approaches to effectively engage a diverse clientele, including younger shoppers and middle-aged adults.
Education
Associate of Science - Biology
Saddleback College
Mission Viejo, CA06-2027
Associate of Science - Biology
Irvine Valley College
Irvine, CA06-2027
EMT schooling -
Coastline ROP EMT Program
Costa Mesa07.2025
High School Diploma -
Northwood High School
Irvine06.2025
Skills
- Team collaboration
- Communication skills
- Problem solving
- Time management
- Customer service
- Leadership
- Attention to detail
- Patience
- Adaptability
Certification
- National Registry of Emergency Medical Technicians (NREMT), EMT-Basic, 08/01/25
- CPR/BLS for Healthcare Providers (AHA), 06/01/25
Languages
- English
- French
- Arabic
- Spanish
Languages
French
Native/ Bilingual
Arabic
Native/ Bilingual
English
Native/ Bilingual
Spanish
Limited
Affiliations
Community Commissioner
[Northwood High School] | [Apr 2023 – Jun 2024]
- Coordinated schoolwide spirit weeks and heritage month celebrations, partnering with cultural clubs to host educational activities and guest speakers.
- Spearheaded a campus food drive that collected 3,000+ cans, 500+ lbs of grain, and 400+ boxes of baby essentials for families in need.
- Directed “State of the Student” mental health day for 2,500+ students, organizing tournaments, wellness activities, and a schoolwide broadcast to foster connection and empathy.
Clubs Commissioner, ASB
[Northwood High School] | [Apr 2024 – June 2025]
- Oversaw 125+ student clubs, supporting 2,000+ students and ensuring full compliance with school regulations.
- Directed monthly meetings and organized a week-long club fair to increase engagement and visibility.
- Streamlined operations by merging clubs with overlapping missions, improving collaboration and efficiency.
- Managed competition paperwork, conducted daily audits, and partnered with advisors to resolve member disputes.
Treasurer, Mock Trial
[Northwood High School] | [May 2024 – June 2025]
- Raised $2,000+ through corporate and parent fundraising to cover team expenses.
- Organized inaugural parent night, boosting community support.
- Contributed as a top-scoring witness, helping team reach OC Top 8 and playoffs.
Accomplishments
Scholar Athlete Award
[Northwood High School] | [May 2023]
- Honored for maintaining a 3.5+ GPA while competing in a full-time varsity sport.
- Awarded to a select group of student-athletes each season for excellence in academics, athletics, and leadership.
AP Scholar with Distinction
- Earned for achieving a 3.5+ AP Exam average with scores of 3 or higher on five or more exams.
Timeline
Sales Associate
The LOFT
01.2025 - 11.2025
Sales Associate
Edikted
11.2024 - 08.2025
Associate of Science - Biology
Saddleback College
Associate of Science - Biology
Irvine Valley College
EMT schooling -
Coastline ROP EMT Program
High School Diploma -
Northwood High School