Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ines Melendez

Huntington Park,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

24
24
years of professional experience

Work History

School Administrative Assistant

LAUSD- Legacy High School VAPA
08.2015 - Current
  • Streamlined administrative processes by implementing efficient filing and documentation systems.
  • Improved operational efficiency with accurate record-keeping of student attendance, grades, and other relevant information.
  • Promoted a positive learning environment by managing supply inventory for classrooms and offices and ensuring necessary materials were readily available.
  • Collaborated with teachers to plan field trips by coordinating transportation arrangements and obtaining required permissions from parents.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Supported school events and activities by coordinating schedules, logistics, and resources.
  • Assisted in budget management by accurately tracking expenses and maintaining detailed financial records; assist with budget development.
  • Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
  • Streamlined payroll processing by implementing efficient data entry and verification procedures.
  • Maintained and processed an imprest account.

Senior Office Technician

LAUSD- Walnut Park Middle School
04.2013 - 08.2015
  • Screened visitors and issued badges to maintain safety and security.
  • Maintained accurate record-keeping systems, resulting in improved.
  • Delivered exceptional customer service to internal and external stakeholders, fostering positive relationships across the organization.
  • Provided clerical support to school employees by copying, faxing, and filing documents.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Senior Office Technician

LAUSD- South East High School
08.2012 - 03.2013
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures in the counseling office.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Senior Office Technician

LAUSD- Stevenson Middle School
03.2005 - 07.2012
  • Supervised Office Technicians by grade level.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.

Senior Office Technician

LAUSD- Special Ed Support Unit East
08.2004 - 03.2005
  • Processed student transportation requests.
  • Effectively managed phone calls, emails, and walk-in requests.

Senior Office Technician

LAUSD- Local District F (Region East)
03.2004 - 08.2004
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.

Senior Office Technician

LAUSD- South Gate High School
03.2000 - 03.2004
  • Streamlined payroll processing by implementing efficient data entry and verification techniques.
  • Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
  • Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
  • Collaborated with HR to resolve discrepancies and process updates related to employee benefits, deductions, and personal information changes.

Education

High School Diploma -

James A. Garfield Senior High School
Los Angeles, CA
06.1995

Skills

  • Filing systems
  • Policy Enforcement
  • Strong Organization
  • Parent Communication
  • Document Preparation
  • Data Entry
  • Spreadsheet tracking
  • Administrative Support

Timeline

School Administrative Assistant

LAUSD- Legacy High School VAPA
08.2015 - Current

Senior Office Technician

LAUSD- Walnut Park Middle School
04.2013 - 08.2015

Senior Office Technician

LAUSD- South East High School
08.2012 - 03.2013

Senior Office Technician

LAUSD- Stevenson Middle School
03.2005 - 07.2012

Senior Office Technician

LAUSD- Special Ed Support Unit East
08.2004 - 03.2005

Senior Office Technician

LAUSD- Local District F (Region East)
03.2004 - 08.2004

Senior Office Technician

LAUSD- South Gate High School
03.2000 - 03.2004

High School Diploma -

James A. Garfield Senior High School

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Ines Melendez