Ines Santana
Camden
Summary
Certified healthcare professional with hands-on experience in medication administration and patient care. Known for effective teamwork, adaptability, and maintaining high standards in fast-paced environments. Skilled in dosage calculation, patient monitoring, and adherence to safety protocols. Reliable, results-driven, and focused on delivering optimal patient outcomes.
Overview
3
3
years of professional experience
Work History
Certified Medication Tech
Heritage Assisted Living
05.2023 - Current
- Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
- Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
- Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
- Improved patient care by accurately administering medication as prescribed and closely monitoring for side effects.
- Enhanced medication administration efficiency by maintaining an organized system for tracking patients'' medications and schedules.
- Contributed to a safer healthcare environment by reporting any observed adverse reactions or medication discrepancies promptly.
- Collaborated with nursing staff to ensure proper dosage, timing, and documentation of administered medications for optimal patient outcomes.
- Increased patient comfort levels while administering injections or oral medications through gentle handling techniques and clear explanations of each step involved in the process.
- Promoted patient satisfaction through compassionate communication and personalized attention during medication administration rounds.
- Assisted in conducting audits on medication administration practices to ensure compliance with regulatory standards and identify areas for improvement.
- Demonstrated excellent time management skills by efficiently completing all assigned tasks within specified deadlines despite high patient volumes or other challenges faced during shifts.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Reordered medication to maintain adequate supply.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Documented patient information and care activities in electronic health record.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Coordinator
Samaritan Hospice
03.2022 - 11.2024
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- scheduled hospice aides with patients
- supply inventory
- Taught Safe Patient Handling class for onboarding nurses as well as CHHAs
Hospice Aide
Samaritan Hospice
02.2022 - 11.2024
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Promoted a holistic approach to end-of-life care by incorporating various relaxation techniques such as music therapy or aromatherapy into daily routines.
- Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
Education
License - Medication Tech
Allied Health Education
Camden, NJ10-2024
Certified HHA
Care For U Plus
Cherry Hill, NJ05-2012
High School Diploma -
East Side Prep
Camden NJ06-2010
Skills
- Vital signs monitoring
- HIPAA compliance
- Dressing assistance
- First aid procedures
- Patient confidentiality
- Mental health support
- Behavioral management
- Dosage calculation
- Drug interaction awareness
- Pharmacology
- Medication storage
- Safety management
- Patient observation
- Patient assessments
- Specimen collection
- Medication administration
- Emergency response
- Medical records management
- Walking rounds
- Distribution recordkeeping
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Vital signs
- Excellent communication
- Reliability
- Basic life support
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Heavy lifting
- Calm under stress
- Dementia care
- Catheter care
- Clinical documentation
- Patient care quality
- Relationship building
- Pain management
- Documenting behaviors
Languages
Spanish
Native or Bilingual
Timeline
Certified Medication Tech
Heritage Assisted Living
05.2023 - Current
Coordinator
Samaritan Hospice
03.2022 - 11.2024
Hospice Aide
Samaritan Hospice
02.2022 - 11.2024
License - Medication Tech
Allied Health Education
Certified HHA
Care For U Plus
High School Diploma -
East Side Prep
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