Ines Guadalupe Vargas

• Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
• Collaborated with production and engineering to schedule and complete projects and special assignments and identify opportunities for short and long-term improvements.
• Supervising staff in a facility and production targets to meet deadlines by collaborating closely with team members.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Training and assigning work to personnel to guarantee high production levels, ensuring that all order are fulfilled accurately and in a timely manner.
• Lead for more than 3 years having the experience of customer service and scheduling, maintaining files and coordinating smooth operations.

• Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
• Scanned items on arrival and departure to create accurate tracking records.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.

• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.

• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

• Reviewed order data to verify transactions and shipping dates.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.

•Operate forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

• Packed items into appropriate containers for shipment. Used hand-held scanners and physical logs to accurately track item movements.

• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.

• Performed cycle counts and inventory control to accurately track product levels.
• Expedited order fulfillment by accurately picking, packing, and shipping products to customers.

•Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

•Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.

• Scanned packages and boxes and moved to loading dock for shipment.

• Checked packing slips and other documentation to appropriately box items requested by clientele.

•Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.