Inessa Samusenko
Antelope,CA
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational and problem-solving skills, effective communication and team collaboration. Expertise includes managing schedules, coordinating meetings and handling correspondence. Adaptable and reliable, with a focus on achieving results.
Overview
10
10
years of professional experience
Work History
Public Relations Coordinator
Foothill House of Hospitality
02.2024 - 05.2024
- Maintained nonprofit grant management software, collecting data and producing reports.
- Assisted in crafting press releases and promotional materials for community events.
- Supported event planning and execution to boost community engagement and participation.
- Managed social media accounts, promoting events and increasing audience interaction.
Business Manager
Old Country Tailor
08.2017 - 12.2023
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented cost-control measures, enhancing profitability and reducing waste.
- Trained and mentored staff on best practices in customer service.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
Content Specialist
UC Davis Comprehensive Cancer Center
01.2014 - 07.2017
- Developed and optimized content strategies to enhance patient engagement and education.
- Collaborated with clinical teams to ensure accuracy in cancer-related information dissemination.
- Managed social media channels, increasing audience interaction through targeted content campaigns.
- Led cross-functional projects to improve communication processes within the center.
Education
Bachelor of Arts - Public Relations
California State University, Sacramento
Sacramento, CA05-2014
Skills
- Strong written and verbal communication skills
- Customer service-focused
- Project management
- Deadline driven
- Exceptional multi-tasker
- Relationship building expert
- Problem-solving
Languages
Russian
Native or Bilingual
Timeline
Public Relations Coordinator
Foothill House of Hospitality
02.2024 - 05.2024
Business Manager
Old Country Tailor
08.2017 - 12.2023
Content Specialist
UC Davis Comprehensive Cancer Center
01.2014 - 07.2017
Bachelor of Arts - Public Relations
California State University, Sacramento