Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Interests
Timeline
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Inessa Schwartz

Inessa Schwartz

Aventura,FL

Summary

Experienced professional assistant skilled in effectively managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results drives approach to work. Known for reliability in adapting to changing needs and trusted for efficiency. Skill set includes calendar management, travel arrangements, and effective communication. Highly regarded for organizational skills and proactive problem-solving abilities.

Overview

15
15
years of professional experience

Work History

Personal Assistant

Hertz Trust
02.2024 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Displayed absolute discretion at handling confidential information.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.

Sales Representative

USA Wireless
03.2022 - 02.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Medical Office Coordinator

Internal Medicine Clinic
07.2016 - 02.2021
  • Created and maintained medical records from the time of admission through patient discharge.
  • Verified benefits and worked with insurance companies to obtain payments.
  • Managed appointments, registrations and patient relations.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.

Customer Service Manager

Superior Equipment Inc.
02.2012 - 06.2016
  • Completed special projects by using effective decision making, critical thinking, and time management skills.
  • Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Sustained continuous improvement by implementing customer interface management systems through telephone communication, email marketing, live chat services and social media.
  • Researched and observed emerging markets and market shifts, taking advantage of opportunities by identifying potential leads and new markets.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Asset Protection Investigator

Saks Fifth Avenue
01.2010 - 12.2011
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Received and processed stock into inventory management system.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed and maintained courteous and effective working relationships.

Education

John Jay College Of Criminal Justice Of The City University Of New York
New York, NY
05.2009

Skills

  • Creative Thinking Capacity
  • Sales
  • Latest trends knowledge
  • Excellent Customer Service
  • Staff Management
  • Strong Work Ethic
  • Multitasking and Organization
  • Time Management
  • Strong Communication Skills
  • Valid Driver's License
  • Discretion and Confidentiality
  • Microsoft Office proficiency
  • Social Media Savvy
  • Client Relations
  • Travel Arrangements
  • Food Service Background
  • Meeting planning
  • Vendor Relationship Management
  • Housekeeping
  • Customer Needs Assessment
  • Account Management
  • Project Planning
  • Interior decorating
  • Legal administrative support
  • Training staff
  • Clean Driving Record
  • Childcare experience
  • Bilingual Russian/English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Russian
Native or Bilingual

Interests

Music

Fitness

Movies

Books

Timeline

Personal Assistant

Hertz Trust
02.2024 - Current

Sales Representative

USA Wireless
03.2022 - 02.2024

Medical Office Coordinator

Internal Medicine Clinic
07.2016 - 02.2021

Customer Service Manager

Superior Equipment Inc.
02.2012 - 06.2016

Asset Protection Investigator

Saks Fifth Avenue
01.2010 - 12.2011

John Jay College Of Criminal Justice Of The City University Of New York

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Inessa Schwartz