Inetta B. Whitfield
Washington,USA
Summary
I have over 10 years of progressively responsible experience in various areas of security, dispatching, and telecommunications, Record Management. I am highly successful in planning, organizing, and coordinating a wide variety of critical elements.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Special Police Officer
Providence Hospital
10.2005 - Current
- Enforces rules and procedures governing company operations and parking regulations. Performs watch surveillance techniques at designated areas and monitored television and radio monitors. Ensures compliance with the laws and regulations in protecting the rights of persons, preserving the peace, and assisting police during emergencies. Investigates and file reports involving burglary, assaults, vandalism, threats, and vehicle accidents. Maintains excellent customer relations and communications with customers and assured satisfaction.
- Assured appropriate coverage assignments and completion of those assignments and timely completion of reports. Conducts quality control procedures and assure compliance with all federal and state laws.
- Supervisor’s Name: D. Thomas., Phone (202) 854-4395
Security Guard
Universal Protective Service Providence Hospital
07.2015 - 10.2017
- Monitor and protect property against Criminal activity and damage. Monitor the flow of people and employees and respond in emergency situations. Know and enforce rules and regulations to prevent criminal activity before it happens. Monitor point of access in the building or property to allow entry only to individuals with the correct identification or authorization. Maintain surveillance of a property by patrolling the grounds or using closed-security monitoring or alarm systems.
- Supervisor’s Name: T. McEachin, Phone (202) 854-7266
Security Guard
Guardsmark Security
07.2013 - 07.2015
- Monitor and protect property against Criminal activity and damage. Monitor the flow of people and employees and respond in emergency situations. Know and enforce rules and regulations to prevent criminal activity before it happens. Monitor point of access in the building or property to allow entry only to individuals with the correct identification or authorization. Maintain surveillance of a property by patrolling the grounds or using closed-security monitoring or alarm systems.
- Supervisor’s Name: D. Thomas., Phone (202) 854-4395
Operation Support Specialist/Record Manager
Pentagon Police Communication Center/Emergency Operations Center (PPC/EOC)
05.1995 - 04.2010
- Responsible for various day-to-day operations of the PFPA (Pentagon Force Protection Agency) command and control, computerized information automation systems, including, the ability to act as shift supervisor, work as a team, communicate effectively during an event, and Leased Facilities Protection Directorate (LFPD) Operations and Dispatch Center, and parking control, tele-serve, voice communication and equipment test. Supervise a staff of 1-2 through delegation, training, and counseling as needed. Utilize, Incident/Crime Information System (ICIS), Virginia Criminal Information Network (VCIN), and Parking Control System to retrieve reports, conduct CCH (Criminal History Checks) along with adjudicating the CCH, verify parking permits, and enter lost or stolen items into a database NCIC/VCIN, ensure proper operation and timely completion of logs; handle alarms in the absence of the alarm technician.
- Maintains the reputation of an effective problem solver. Coordinating the Inventory Certification for the Pentagon Operations Center (POC) and Pentagon Police Department (PPD); requesting applicable information from division personnel for timely completion of validation and/or correction of the annual inventory; identifying and reconciling errors by reviewing and analyzing a variety of source documents, records and files.
- Experienced with records management laws, regulations, rules, policies and procedures including administrative procedures and processes, especially in the areas of files, orders/directives, forms, and records management. Independently briefs proper authorities relative to time sensitive and emergency situations. Provides support to integrating security forces and resources during crises, events, and exercises supporting Pentagon, DOD employees and facilities. Participates in the performance of a wide variety of studies and special projects aimed at improving the performance, efficiency, and effectiveness of records management Programs and operations.
- Developed new procedures in a Dispatcher capacity, which accurately tracks missing/incomplete reports, units on break, special assignments, and equipment malfunctions. Through effective verbal communications, provides clear and concise reports to determine misunderstandings and enhance work productivity. Utilizes The Records Management systems, coupled with problem resolution and excellent communications and customer service skills.
- Monitors and reviews all stock levels and inventories (law enforcement sensitive and non-sensitive) ensuring the accurate and up-to-date accounting and proper security of all authorized items according to standardized regulations and procedures; and determining when items will be ordered and quantity needed.
- Responsible for handling FOIA (Freedom of Information Act) for the PPD records. Experienced with electronic records management policies, procedures, technologies, solutions and applications; and in the planning, design, and implementation of electronic records management systems to address electronic records management issues.
- Provides support to the Pentagon Office of Emergency Management as the Records Management Officer and Records Program Manager with transferring official records to and from the Agency Record Center and to the National Archives and Records Administration (NARA), researching guidance and providing assistance to program offices on the records management program and the life cycle management of Agency records, assisting with the development, review and update of agency records management policies and guidance, records disposal schedules, and file plans and providing support and guidance on electronic recordkeeping, completing and processing Time and Attendance records. Provides support for the e-documents, specifically cataloging various documents and publications; develops and writes meaningful abstracts for publications so that e-document reviews are efficient for users; develops and maintains instructions on how to upload agency- owned reports and publications in the e-documents to assist with uniformity and Consistency.
- Supervisor Name: Billy Lewis, Phone Number: (703) 695-2625
Security Inspector
06.1984 - 03.1985
Correctional Officer
12.1982 - 05.1984
Police Officer
10.1979 - 12.1982
Education
High School Diploma -
Paine College
Augusta, GA05.1973
Skills
- Surveillance techniques
- Emergency response
- Criminal investigation
- Report writing
Certification
- National Archives: College Parking Md. Records Management Concepts 2008-04
- National Archives: College Parking Md. Records Scheduling 2007-11
- National Archives: College Parking Md. Basic Records Management 2006-03
- National Phlebotomy Association Inc: Certification Phlebotomist Landover, Md 1988-09 to 1989-03
- Certificate- Correctional Officer Training, Tifton College, Forsyth, GA 1982-11 to 1982-12
- Certificate- Police Officer Training, DSRA Law Enforcement Academy, Augusta, GA 1979-01 to 1979-02
- Certificate- Computer Technology, Computer Programming (QBASIC), PC preventative Maintenance; Troubleshooting, LAN Concepts and Novell NetWare, USDA Graduate 1998-09
Timeline
Security Guard
Universal Protective Service Providence Hospital
07.2015 - 10.2017
Security Guard
Guardsmark Security
07.2013 - 07.2015
Special Police Officer
Providence Hospital
10.2005 - Current
Operation Support Specialist/Record Manager
Pentagon Police Communication Center/Emergency Operations Center (PPC/EOC)
05.1995 - 04.2010
Security Inspector
06.1984 - 03.1985
Correctional Officer
12.1982 - 05.1984
Police Officer
10.1979 - 12.1982
High School Diploma -
Paine College