Inez Jones
Decatur,GA
Summary
Dynamic professional with a strong work ethic and proven customer service focus, honed at FedEx. Skilled in team collaboration and safety processes, I excel in optimizing workflows and enhancing operational efficiency. Committed to achieving goals, I bring expertise in package handling and a positive attitude to every challenge.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Experienced with navigating complex routes and ensuring passenger safety. Utilizes strong communication skills to manage diverse passenger needs effectively. Track record of reliability and punctuality in all aspects of transportation duties.
Diligent [Desired Position] with solid background in operating and maintaining machinery. Efficiently performed setup, troubleshooting, and routine maintenance tasks to ensure smooth production processes. Demonstrated expertise in machine calibration and adherence to safety protocols.
Professional machine operation specialist with substantial hands-on experience in operating and maintaining industrial machinery. Strong focus on ensuring precision, safety, and efficiency in all tasks. Collaborative team player known for reliability and adaptability to changing production needs. Skilled in troubleshooting equipment issues, maintaining optimal machine performance, and adhering to safety protocols.
Overview
12
12
years of professional experience
Work History
Package Handler
FedEx
09.2025 - Current
- Sorted and organized packages for accurate delivery and inventory management.
- Learned operational procedures to improve personal performance and team productivity.
- Collaborated with team members to maintain safety protocols during operations.
- Assisted in loading and unloading freight to optimize workflow efficiency.
Airport Shuttle Driver
Peachy Airport Parking
10.2024 - 09.2025
- Operated shuttle vehicles to transport passengers safely between airport terminals and parking areas.
- Assisted passengers with luggage, ensuring efficient boarding and disembarking processes.
- Maintained cleanliness and organization of shuttle vehicles to enhance passenger experience.
- Communicated effectively with dispatch to coordinate timely pickups and drop-offs.
- Followed safety protocols and traffic regulations to ensure passenger safety during transit.
- Monitored vehicle performance and reported maintenance issues for prompt resolution.
- Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
- Navigated through heavy traffic conditions safely, utilizing advanced driving skills and knowledge of local roads.
- Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
- Ensured vehicle safety by conducting regular maintenance checks, promptly reporting any necessary repairs or issues to management.
- Handled diverse customer situations calmly and professionally, addressing concerns and resolving issues in a timely manner.
- Coordinated closely with other shuttle drivers for seamless passenger transfers between vehicles as needed.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional knowledge.
- Followed company policies and procedures and maintained compliance with standards.
- Maintained clean and neat shuttle for passenger comfort.
- Transported customers to and from [Location].
- Accepted and processed fares.
- Delivered passengers to destinations safely and on time.
Driver
Marta Mobility
08.2023 - 04.2024
- Operated transportation vehicles safely and efficiently, adhering to all traffic regulations.
- Assisted passengers with boarding and disembarking, ensuring comfort and safety throughout journeys.
- Maintained vehicle cleanliness and functionality through regular inspections and routine maintenance checks.
- Adapted routes in real-time to accommodate traffic conditions and passenger needs effectively.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly during transit.
- Documented daily vehicle usage reports, including mileage, fuel consumption, and maintenance activities accurately.
- Participated in safety training programs, reinforcing commitment to safe driving practices within the organization.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Shift Leader
Dollar General Store
06.2022 - 03.2023
- Supervised daily store operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored new team members, fostering a collaborative work environment.
- Managed inventory levels, coordinating restocking to optimize product availability.
- Implemented loss prevention strategies, minimizing shrinkage through proactive measures.
- Maintained high standards of customer service, resolving issues promptly and effectively.
- Oversaw cash handling procedures, ensuring accuracy during transactions and deposits.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Machine Operator
Smithfield Foods, Inc
02.2020 - 06.2022
- Operated and maintained production equipment to ensure optimal performance and product quality.
- Monitored machine operations, identifying and troubleshooting issues to minimize downtime.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Conducted regular quality checks, ensuring compliance with safety and regulatory standards.
- Implemented process improvements that enhanced productivity and reduced waste in production lines.
Deli Clerk
Publix
05.2015 - 04.2016
- Prepared high-quality deli meats and cheeses to meet customer specifications.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained cleanliness and organization of deli counter and equipment.
- Operated slicers, scales, and other food preparation tools efficiently.
- Collaborated with team members to ensure timely service during peak hours.
- Handled cash transactions accurately while providing excellent customer service.
- Adhered to food safety regulations and sanitation standards consistently.
- Monitored inventory levels, restocked supplies, and minimized waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cashier
Food Depot Supermarket
10.2013 - 05.2015
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift's end.
- Assisted customers with product inquiries, enhancing shopping experience.
- Implemented strategies to reduce wait times during peak hours, improving efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
GED -
Roosevelt High School
Rockford, IL05-1996
Skills
- Team collaboration
- Warehouse safety
- Package loading
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Strong verbal and written communication
- Customer service management
- Team collaboration and leadership
- Team supervision
- Goal setting and tracking
- POS system operation
- Inventory counts
- Safety processes and procedures
- Assigning work
- Sales and upselling
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Machinery operations
- Assembly and production
- Forklift and pallet jack operation
- Goal oriented
- Commercial driving
- Food safety protocols
Timeline
Package Handler
FedEx
09.2025 - Current
Airport Shuttle Driver
Peachy Airport Parking
10.2024 - 09.2025
Driver
Marta Mobility
08.2023 - 04.2024
Shift Leader
Dollar General Store
06.2022 - 03.2023
Machine Operator
Smithfield Foods, Inc
02.2020 - 06.2022
Deli Clerk
Publix
05.2015 - 04.2016
Cashier
Food Depot Supermarket
10.2013 - 05.2015
GED -
Roosevelt High School