Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
AdministrativeAssistant

Inez-Marie Finn

Senior Administrative Assistant
East Hartford,CT

Summary

Systematic Administrative Assistant with over fourteen years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative Assistant

United Technologies/Raytheon Technologies
East Hartford, CT
06.2006 - 10.2020
  • Operations Department administrative assistant with a team of five managers & fifty employees.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Executed record filing system to improve document organization and management.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored [Job title]'s work calendar and scheduled appointments, meetings and travel.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Offered office-wide [Type] software support and training, including troubleshooting issues and optimizing usage.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Managed executive calendars, scheduling appointments and coordinating travel arrangements to optimize time efficiency.
  • Facilitated communication between departments, ensuring timely dissemination of information and collaboration on projects.
  • Coordinated meetings and events, preparing agendas and materials to support productive discussions and decision-making.
  • Streamlined office procedures by implementing best practices, resulting in increased operational efficiency across teams.
  • Trained new administrative staff, providing guidance on company policies and procedures to ensure smooth onboarding experiences.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Skills

  • Office administration
  • Travel Administration
  • Expense reporting
  • Documentation and reporting
  • Workflow planning
  • Purchase orders organization
  • Employee training and development
  • Relationship building
  • Travel coordination
  • Travel planning
  • Technical Support
  • Mail distribution

Accomplishments

  • Event Planning - Successfully planned and executed corporate meetings, and special events for groups of 60+ employees.
  • Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Saved company $[Amount] per month in [type] costs.
  • Updated and maintained company database to reflect current and accurate client records for more than [60] accounts.
  • Training - Responsible for training all administrative assistants to ensure continued quality of customer service.

Certification

  • Corporate Award for Operational Excellence 2015 (Connecticut Aerospace Reinvestment Act)
  • ACE (Achieving Customer Excellence) Training - Associate Level 1 May 31, 2011
  • Certified SharePoint, New Horizons - February 2020
  • Microsoft Excel (Fred Pryor Training) March 2014
  • Certified First Aid, CPR, AED Certified (American Red Cross)

Timeline

Administrative Assistant

United Technologies/Raytheon Technologies
06.2006 - 10.2020
Inez-Marie FinnSenior Administrative Assistant