Summary
Overview
Work History
Education
Skills
Desired Job Types
Timeline
Generic

Inez Perez Inclan

La Verne,CA

Summary

Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

29
29
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Team Lead

WALMART
03.2024 - Current

I am a front end manager, I manage 20-25 associates in a full time shift, give breaks and lunches in a timely manner, I give feedback and coaching when needed I process returns, sell lotto and lottery tickets, I cash checks and process bill payments, make money orders, send money gram, western union wire transactions, Address customer needs in a prompt and friendly manner, while actively seeking to understand customers concerns, requests, and expectations. answer calls, collect the cash tills during my shift and at the end of the night, and drop it in the recycler machine, I do register audits I handle large amounts of cash, maintain the front end customer service desk, I handle customer complaints, regarding products, services, sales, or other matters with honesty and integrity, while taking initiative to find appropriate resolutions. stock the candy and impulse items, keep the front end clean and organized, I load lottery tickets into the vending machines, I give feedbacks to associates, I also monitor self checkout machines

Academy Trainer

Walmart
02.2022 - 03.2024

I am a front end manager I train cashiers, I process returns, sell lotto and lottery tickets, assist customers, give need change, cash checks and process bill payments make money orders, handle money gram, western union wire transactions, manage employees breaks and lunches thru out the day, answer calls, I collect the cash tills during my shift and at the end of the night, and drop it in the recycler machine, I do register audits I handle large amounts of cash, maintain the front end customer service desk, I handle customer complaints, stock the candy and impulse items, keep the front end clean and organized, give feedback and coaching's when need be to associates

Bakery/ deli

Walmart
5 2016 - 02.2022
  • Bag the bread and pastries put labels on each bag do breakout of raw dough for next morning production, i also work in the deli dept i assist customers, such as slice deli meats, or take orders for 6 foot sub sandwich, i put chickens in the rotisserie oven, i make sure deli is clean and tidy

Cashier/ Customer Service

Sears
02.2016 - 05.2016
  • I assisted customers, i was a cashier, accepted cash, credit for payments, i organized the apparel

Assembler/Production

Analytical Industries Inc.
04.2015 - 09.2015
  • Push gold pins into a plastic part that becomes an oxygen sensor, and wrap wire onto the pin and pushed it in, inspect it and send it to another dept, i also made anodes out of lead and worked with certain chemicals

Cashier

Super King Market
11.2011 - 04.2015
  • I greet every customer, i scan every item, including in putting every code for each fruit and vegetable, cheese and mixed nut and dried fruits, i accept payment in cash or credit and distribute change, made sure my work area was clean, i assisted customers, packaged pastries, assisted with cake orders, write names on cakes, filled the display cases with the pastries.

Housekeeping

Fairfield Inn & Suites by Marriott
05.2011 - 09.2011
  • Changed linen on beds, vacuumed rooms thoroughly, scrubbed bathtubs and basins, sanitized restrooms and room, dusted and mopped, about an average of 10-14 rooms daily
  • In a timely manner.

Cashier

Dollar Tree
11.2010 - 11.2010
  • Assisted customers, receive and distribute change, stocked shelves, kept store clean, put merchandise at their destined location before the end of my shift

Office Assistant

Leggett & Platt div of Morgan & Marshall
08.2002 - 01.2005
  • General office and telephone reception duties with Spanish/English translation/interpretation
  • Data entry into the LPACS system, issued P.O #'s to vendors
  • Filed,faxed,copied paperwork.

Shipping and Receiving Clerk

Personnel Concepts
11.1995 - 11.1996
  • Processed various size orders for labor law posters, assessed count need
  • Maintained records,inspected orders, wrapped tube carton with tape, input information in computer for proper postage
  • Laminated numerous size posters
  • Drove forklift.

Education

basic studies -

Park west high school
Pomona, CA
01.1983 - 05.1985

Skills

    computer literate microsoft office

    excel

    Word type 65 wpm

Desired Job Types

  • Full time
  • Temporary or part time

Timeline

Team Lead

WALMART
03.2024 - Current

Academy Trainer

Walmart
02.2022 - 03.2024

Cashier/ Customer Service

Sears
02.2016 - 05.2016

Assembler/Production

Analytical Industries Inc.
04.2015 - 09.2015

Cashier

Super King Market
11.2011 - 04.2015

Housekeeping

Fairfield Inn & Suites by Marriott
05.2011 - 09.2011

Cashier

Dollar Tree
11.2010 - 11.2010

Office Assistant

Leggett & Platt div of Morgan & Marshall
08.2002 - 01.2005

Shipping and Receiving Clerk

Personnel Concepts
11.1995 - 11.1996

basic studies -

Park west high school
01.1983 - 05.1985

Bakery/ deli

Walmart
5 2016 - 02.2022
Inez Perez Inclan