Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
I am a front end manager, I manage 20-25 associates in a full time shift, give breaks and lunches in a timely manner, I give feedback and coaching when needed I process returns, sell lotto and lottery tickets, I cash checks and process bill payments, make money orders, send money gram, western union wire transactions, Address customer needs in a prompt and friendly manner, while actively seeking to understand customers concerns, requests, and expectations. answer calls, collect the cash tills during my shift and at the end of the night, and drop it in the recycler machine, I do register audits I handle large amounts of cash, maintain the front end customer service desk, I handle customer complaints, regarding products, services, sales, or other matters with honesty and integrity, while taking initiative to find appropriate resolutions. stock the candy and impulse items, keep the front end clean and organized, I load lottery tickets into the vending machines, I give feedbacks to associates, I also monitor self checkout machines
I am a front end manager I train cashiers, I process returns, sell lotto and lottery tickets, assist customers, give need change, cash checks and process bill payments make money orders, handle money gram, western union wire transactions, manage employees breaks and lunches thru out the day, answer calls, I collect the cash tills during my shift and at the end of the night, and drop it in the recycler machine, I do register audits I handle large amounts of cash, maintain the front end customer service desk, I handle customer complaints, stock the candy and impulse items, keep the front end clean and organized, give feedback and coaching's when need be to associates
computer literate microsoft office
excel
Word type 65 wpm