Inez Torres
Jersey City
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist/Office Manager (temp)
Seaport Entertainment Group
08.2024 - 05.2025
- Greet and welcomed guests upon arrival.
- Answered screened and forwarded incoming calls.
- Received, sort and distribute daily mail/deliveries.
- Maintained security by following procedures and controlling access (monitored logbook, issued visitor badges)
- Updated appointment calendars, and scheduled appointments/meetings.
- Perform other clerical receptionist duties such as filing, photocopying and faxing.
- Monitor and order office supplies.
- Assist with onboarding of new employees.
- Oversee daily office operations, including managing office supplies, equipment, and facilities.
- Ensure the office environment is clean, organized, and conducive to productivity.
- Monitor copiers and restock paper supply in the cabinets; alert IT if there are any issues with the machines.
- Monitor conference rooms throughout the day, prepare conference rooms for use after each meeting.
Receptionist/Administrative Assistant/Collections specialist
Hudson Community Enterprise
06.2015 - 04.2024
- Greet visitors entering the office, notify relevant employees when visitors arrive.
- Answer visitors’ questions, calls, and emails, and provide them with relevant information.
- Follow security procedures, such as monitoring the logbook and issuing visitor badges.
- Sign for deliveries and ensure all mail and packages are distributed accordingly.
- Keep a record of office supply inventory and expenses.
- Invoice processing.
- Oversee all outstanding aging account
- Call clients with past 30/60 day balances
- Review monthly credit reports.
- Collect data and assist in the preparation of statistical reports for management.
- Responsible for maintaining advanced proficiency regarding records management and imaging procedures and equipment.
- Prevented legal breeches by destroying documents in a timely, correct and efficient manner.
- Train employees on records management procedures and reporting.
Data Collection Assistant
NJ Transit
03.2020 - 08.2022
- Implementation of state and federal records retention guidelines through maintaining the integrity of documents by collecting, verifying, sorting, scanning, performing quality control, electronic filing and archiving of data, for Super Storm Sandy Recovery and Resilience Program, Capital Planning and Positive Train Control.
- Responsible for processing and ensuring the security of documentation from multiple Capital Projects, by overseeing the implementation of electronic records into the web-based repository ECMS.
- Review, verify and prepare hard copy documents for scanning in a secure manner to meet required guidelines for scanning project files.
- Create Document Submission Forms (DSFs) in the Document Control Access Database and upload files to ECMS for proper records management filing.
- Knowledgeable in using Microsoft Access to create the basic functions for Construction Management (CM) project specific databases.
- Familiar with creating weekly ECMS reports to send CM document control specialists for their specified projects.
- Verify accuracy of data entry, identify error patterns and make the necessary adjustments to reduce error rate.
Education
Associate in Science - Medical Science
Hudson County Community College
Jersey City, NJ05-2024
Skills
- Microsoft Office (Outlook, Word, Excel, and Access),
- Billing,
- QuickBooks,
- Employee Training,
- Leadership Skills,
- Management Skills,
- Organizational Skills,
- Customer Service,
- Customer/Client relations
- Scheduling
- Data inputting
- Administrative support
- Telephone Skills
- Data entry
- Organization skills
- Time management
Certification
NJ Notary, Basic Life Support Certificate
Timeline
Receptionist/Office Manager (temp)
Seaport Entertainment Group
08.2024 - 05.2025
Data Collection Assistant
NJ Transit
03.2020 - 08.2022
Receptionist/Administrative Assistant/Collections specialist
Hudson Community Enterprise
06.2015 - 04.2024
Associate in Science - Medical Science
Hudson County Community College