Infant Roacho
El Paso
Summary
Experienced in conducting reliability analysis and implementing predictive maintenance techniques. Possess deep understanding of identifying and addressing potential failure points through root cause analysis. Expertise lies in application of reliability-centered maintenance to optimize system performance. Strong track record in field, well-equipped to contribute to enhancing reliability and efficiency of any organization\'s operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Reliability Engineer
Amazon.com
05.2024 - Current
- Optimized equipment life cycles by performing regular inspections, monitoring performance trends, and recommending corrective actions as needed.
- Conducted failure analysis investigations to determine root causes, preventing repeat occurrences of critical equipment breakdowns.
- Conducted regular reviews of maintenance procedures and practices, identifying areas for improvement and implementing corrective actions as needed.
- Established a proactive approach to safety management by conducting hazard analyses and implementing appropriate risk mitigation measures.
Robotics Floor Monitor
Amazon.com
11.2021 - Current
- Company Overview: Amazon Robotics QB overseeing AR floors 2-5 that includes about 850 drives/floor and 78 stations/floor
- Ensure the safety of employees and robots on the Amazon robotics floor by implementing and enforcing safety protocols and procedures
- Ensure the safety of employees and equipment by conducting regular inspections and identifying potential hazards on the robotics floor
- Ensure that all Amazon robotics floor monitors are trained and certified in the necessary protocols and procedures to operate effectively on the robotics floor
- Collaborate with the warehouse RME team to identify areas of improvement in the robotics floor operations and workflows, and propose and implement solutions to optimize efficiency and productivity
- Continuously evaluate and improve the efficiency and productivity of the Amazon robotics floor by analyzing data, identifying bottlenecks, and implementing process improvements
- Monitor and troubleshoot any technical issues or malfunctions on the Amazon robotics floor to ensure uninterrupted operations and minimize downtime
- Optimized robotics floor efficiency by identifying bottlenecks, enhancing workflows
- Reduced pod gaps to under 5%, ensuring seamless operation and minimizing downtime
- Amazon Robotics QB overseeing AR floors 2-5 that includes about 850 drives/floor and 78 stations/floor
COVID Site Supervisor
Longview Technical Services
07.2020 - 02.2021
- Supervised 26 Medical Assistants in a COVID Site
- Monitor all 1000+ test specimens were being ship on time at the end of the day
- Ensured all hazard waste was being sent through the proper trucks daily
- Develop and implement safety protocols to protect employees and visitors from Covid-19 transmission at the worksite
- Ensure compliance with all local and federal regulations related to Covid testing and safety protocols
- Train and educate employees on proper usage of personal protective equipment (PPE)
- Monitor and report daily Covid-19 cases and trends to management
- Coordinate with local health authorities to ensure timely testing and vaccination of employees and visitors at the Covid site
Call Center Customer Service Representative
Alorica Calling Center
01.2020 - 06.2020
- Identify customer needs and recommend appropriate products or services
- Identify opportunities for process improvement in customer service operations to enhance efficiency and customer satisfaction
- Handle high volume of incoming calls and provide exceptional customer service to resolve inquiries and complaints
- Provide personalized customer service by addressing customers by name and using their preferred communication method
- Collaborate with team members to develop and implement new strategies for customer service improvement
Education
High school or equivalent -
J.M. Hanks High School
El Paso, TXMechatronics -
Lehigh Carbon Community College
Schnecksville, PA08-2024
Skills
- General Labor
- Team player
- Leadership
- Administrative experience
- Customer service
- Reliability centered maintenance
- Condition monitoring
- Predictive maintenance
- Maintenance planning
Certification
- CPR/AED Certification
- Electrical Systems
- Electric Motor Control Systems
- Programmable Controller Systems
- Programmable Controller Troubleshooting
- Mechanical Power Systems
- Pneumatic Systems
- Pneumatic Troubleshooting
Timeline
Reliability Engineer
Amazon.com
05.2024 - Current
Robotics Floor Monitor
Amazon.com
11.2021 - Current
COVID Site Supervisor
Longview Technical Services
07.2020 - 02.2021
Call Center Customer Service Representative
Alorica Calling Center
01.2020 - 06.2020
High school or equivalent -
J.M. Hanks High School
Mechatronics -
Lehigh Carbon Community College
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