Inga Brekalo

• Expertly managed beverage orders and cocktail preparation, delivering an engaging tableside mixology experience for guests. • Managed guest orders efciently

• Maintained bar stock levels • Diligently maintained bar inventory, ensuring optimal stock levels for peak service efciency

• Taking orders, making cocktails, prepare and serve over 300 hot and cold coffees daily.
• Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Controlled line and crowd with quick, efficient service.

• Controlled store inventory and reviewed cash handling and operations reports.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Improved store sales by implementing effective marketing strategies and attractive visual merchandising needs to maximize efficiency.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Collaborated with upper management to develop strategic plans for store growth and expansion.
• Assisted with hiring, training and mentoring new staff members.

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Fostered a positive work environment by promoting teamwork, open communication, and recognition of individual achievements.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
• Analyzed sales data to identify trends, adjust inventory levels accordingly.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• cemployees for ease of transition into team.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly.
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
• Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.

• Coordinated schedules and timelines for events.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Increased sales revenue by developing and implementing effective sales strategies.

• Maintained inventory levels of food and drinks, including ordering
• Participated in safety drills, lifeboat training, and other emergency procedures.
• Preparing the snacks, meals, drinks and beverages on board
• Enhanced passenger experience by providing exceptional customer service and attending to individual needs.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Corresponded with clients through email, telephone, or postal mail.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Collected room deposits, fees, and payments.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors

• Prepared and served a variety of beverages, including cocktails, beer, and wine.
• Kept bar presentable and well-stocked to meet customer needs.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Part of the promotion team

• Provided exceptional customer service, resulting in numerous positive reviews and sales.