Dedicated public serivce professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Evidence Clerk
Denham Springs City Police
Denham Springs, LA
11.2021 - 11.2022
Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
Provided optimal support to investigations by staying up to date on processing procedures and how to handle high priority evidence.
Used field equipment, devices and supplies to test surfaces for trace evidence, collect fingerprints and document findings.
Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
Submitted evidence to supervisors, crime labs or court officials for legal proceedings.
Processed film, photographs, videos and other documentation from crime scenes to identify, evaluate and record evidence.
Completed lab work to examine and classify various pieces of evidence to note evidence and prepare items for further analysis.
Worked flexible hours; night, weekend, and holiday shifts.
Carried out day-day-day duties accurately and efficiently.
Developed and maintained courteous and effective working relationships.
Dispatch Officer
Denham Springs City Police
Denham Springs, LA
08.2018 - 11.2021
Directed dispatching, routing and tracking of 5 fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Closely monitored dispatch board to triage and prioritize over 50 daily calls.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Monitored flow of paperwork and directed information to appropriate departments.
Paramedic/911 Operator
East Baton Rouge EMS
Baton Rouge, LA
05.2015 - 08.2018
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Read system maps and caller information, and documented details in system.
Routed calls to police, fire and ambulance service to meet individual call needs.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Dispatcher/911 Operator
Livingston Parish Sheriffs Office
Livningston, LA
10.2011 - 09.2013
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Read system maps and caller information, and documented details in system.
Routed calls to police, fire and ambulance service to meet individual call needs.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Dispatcher/911 Communications Supervisor
Livingston Parish Communications
Livingston , LA
07.2008 - 10.2011
Accessed federal and local law enforcement information databases, obtained information regarding criminal history and relayed such information to field staff.
Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
Maintained contact with field units, accounted for location and status, tracked records of field calls and verified safety of field team members.
Managed public safety emergency units according to established procedures and policies using computerized dispatch system.
Directed work, training, coaching, discipline and performance evaluation of emergency dispatch team.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Paramedic
Acadian Ambulance Service
Baton Rouge , LA
03.2003 - 06.2008
Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
Performed intubations to secure airway in patients under respiratory and cardiac arrest.
Education
No Degree - Paramedic Certificate
SLCC
Lafayette, LA
GED -
St. Amant High School
Saint Amant, LA
05.1988
Skills
Teamwork and Collaboration
MS Office
Analytical and Critical Thinking
Written Communication
Organization and Time Management
Flexible and Adaptable
Attention to Detail
Multitasking Abilities
Dependable and Responsible
Accomplishments
Achieved CST Certification by completing class with accuracy and efficiency.
Affiliations
Volunteer Firefighter/ First Responder with French Settlement Fire Dept 2003- Current
Certification
[CPR] Training - 2003- Current
Timeline
Evidence Clerk
Denham Springs City Police
11.2021 - 11.2022
Dispatch Officer
Denham Springs City Police
08.2018 - 11.2021
Paramedic/911 Operator
East Baton Rouge EMS
05.2015 - 08.2018
Dispatcher/911 Operator
Livingston Parish Sheriffs Office
10.2011 - 09.2013
Dispatcher/911 Communications Supervisor
Livingston Parish Communications
07.2008 - 10.2011
Paramedic
Acadian Ambulance Service
03.2003 - 06.2008
No Degree - Paramedic Certificate
SLCC
GED -
St. Amant High School
[CPR] Training - 2003- Current
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