Ingar Bethel

Project Manager/Certified Store Manager

Walgreens Co.

New York, NY

10.2003 - Current

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Performed statistical operations to improve operations and forecast team needs.
Devised processes to boost long-term business success and increase profit levels.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Prepared annual budgets with controls to prevent overages and minimize unnecessary waste.
Evaluated suppliers to maintain tight cost controls and maximize business operational performance.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Rotated merchandise and displays to feature new products and promotions.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Managed inventory control, cash control and store opening and closing procedures.
Developed efficient teams and optimized internal policies to increase responsiveness to customer demands.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Protected store from loss or theft by setting and enforcing clear security policies.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Developed and initiated projects, managed costs, and monitored performance.
Fostered relationships with vendors to promote positive working relationships.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Reined in project costs while meeting key milestones.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Managed projects from procurement to commission.
Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
Managed over 30 employees.