Summary
Overview
Work History
Education
Skills
Websites
Languages
Awards
Timeline
Generic

Inge Bynens

Fort Lauderdale

Summary

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.

Overview

24
24
years of professional experience

Work History

MANAGING DIRECTOR

GREEN ROCKS DIAMONDS | ISROUGH TECHNOLOGIES USA
01.2022 - Current


  • Developed Global B2B|B2C online sales platform with 100% ROI.
  • Strategic selling via multi-channels with sales team to optimize 60% sales increase and best in the market.
  • Implemented Sustainable practices via SCS global SCS 007 certification standards and Sedex supply chain to optimize being the best in the market.
  • Executed a measurable media strategy via diamond platforms for the most precious and beautiful diamond creations.
  • Achieved ‘American Gem Society’ membership to grow our client portfolio.
  • Accomplished Diamond|Jewelry show events.
  • Increased overall company performance by implementing strategic management initiatives, hired|trained and coached sales executives.
  • Enhanced market presence through successful negotiation of key partnerships.
  • Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.

NATIONAL SALES MANAGER USA | CAD

GREEN ROCKS DIAMONDS | ISROUGH TECHNOLOGIES USA
01.2019 - 10.2022
  • Developed a brand-new sales department with luxury Diamond Specialists.
  • Built a brand new sales department, recruited and developed Top Talent in the world of diamonds.
  • Managed a multi-million-dollar business operation with proven record of achievement in driving sales results through KPI Metrics
  • Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
  • Increased sales revenue year over year with organically grow of 50% by implementing innovative marketing strategies and effective sales team management.
  • Strategic planning, analysis, and Business development to become the #1 Lab Grown Diamond producer
  • Executed brand awareness at the largest renowned jewelry trade event in the world, JCK Vegas.
  • Enhanced communication within the sales team through regular meetings, updates, and training sessions.
  • Established a high-performance culture by setting clear expectations, providing ongoing feedback, and rewarding top performers.
  • Negotiated compliance agreements and closed deals with large customers and monitored and analyzed performance metrics.

PANDORA JEWELRY ON-AIR SALES SPOKESPERSON

PANDORA JEWELRY LLC
01.2017 - 01.2019
  • Achieved record high sales per minute – Shoppies Award Winner at The Shopping Chanel | Lifestyle Retailer
  • Proven success of overachieving sales goals by 300%.
  • Build up recognizable Product expertise from speaking to writing to being live, and on-air
  • Brand Development by educating and engaging a TV audience
  • Expert in learning & Development including in-person sales training/coaching.

DIRECTOR, SALES TRAINING|BUSINESS DEVELOPMENT IN USA|CAD

ENDLESS JEWELRY, LLC
01.2015 - 01.2017
  • Business Development in different retail channels in USA and Canada with more then 1000 clients.
  • Developed a new training/coaching department, executed and implemented adult learning principles & strategies
  • Implemented instruct-led and eLearning training courses on the product, sales skills, KPI’s, sales performance, storytelling, onboarding, visual merchandising, and management
  • Trained and coached field-management, store management in the retail and wholesale on team development opportunities, employee learning progress, product, sales, and management
  • Create, coordinate and facilitate interactive programs and tools offered to Retail Account Executives; advanced self-study, web-based, and instructor-led learning in retail environment
  • Plan, budget and implemented training events
  • Created and implemented retail programs for over 1,000 stores
  • Trained & coached 950 retail & wholesale brand ambassadors
  • Conducted observations to gather information about on-the-job performance of the target audience.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

INTERNATIONAL SALES TRAINING MANAGER, USA|CAD|Caribbean Islands

PANDORA JEWELRY, LLC
01.2011 - 01.2015
  • Instrumental in building the Pandora corporate Training Academy in Jewelry/Watches
  • Increased overall productivity through strategizing training initiatives and gap analysis with both internal (Owned & Operated) and external partners (Franchise)
  • Designed data collection instruments such as surveys, text, interviews, focus groups and sampling techniques as needed for analysis
  • Structured new training department to grow a 2-billion-dollar business
  • Designed and developed course curriculum (ADDIE model), training objectives, content and workshops on PANDORA selling techniques, storytelling, KPI’s, management, customer experience, leadership, brand history, etc
  • Trained over 10,000 retail employees in North America and Latin America
  • Plan, budget and implemented training events
  • ELearning, train the trainer, talent management and mystery-shopping action plans
  • Conducted retail coaching clinics to sales and visual merchandiser teams
  • Retail Coaching and in-store observation
  • Training led to growing and strengthening the stores and sales team by achieving retail KPI goals and performances, and mystery shopper program in different markets in the Americas
  • Provided retail experience to help organically grow EBITDA by 35% per year
  • PANDORA Training lead for Disney World Orlando.
  • Enhanced employee performance by designing and implementing comprehensive training programs.

VP OF SALES & MARKETING

MANDY & PANDY
01.2009 - 01.2011
  • Developed & implemented strategic marketing and sales plan
  • Increased sales > 40%
  • Implemented a marketing/sales project, organized and led national events, trade shows, PR, social media, E-book project and E-commerce
  • Transformed pricing strategy to more affordable products
  • Achieved to receive the company 2010 media award from Creative Child
  • Created brand awareness through marketing campaigns for > 1,000 stores
  • Implemented strategic relationships to organically grow the EBITDA by 25%
  • Assisted with obtaining funding to sustain companies’ growth.

GLOBAL MARKET RESEARCH ANALYST

THOMSON REUTERS | HEALTHCARE
01.2007 - 01.2008
  • Assisted VP of Leadership with the implementation of an innovation project called “Workforce Analytics”
  • Assisted the VP of Marketing with building a knowledge base through global market research, competitive analysis, strategic positioning, and communications.

GENERAL MANAGER

INTERSPORT
01.2000 - 08.2007
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth of 50% after first year and expansion.
  • Managed a diverse sales team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Contract Law -

Harvard

Certified - Certified Member

American Gem Society
California

Coaching Certificate 2019 -

ATD Association of Talent Development

Accredited Jewelry Professional -

Gemological Institute of America
Carlsbad, CA

Eastern Michigan University, Ann Arbor, Michigan -

B.B.A., International Business with High Honors - Minor: Marketing & French

French -

Princeton University

Management Studies; Open University, Belgium, Europe -

Certified - Instructional Design

International School, Belgium, Europe -

Diploma in Child Psychology with High Honors

Graduate-level business courses International Economics|Finance|Management|Marketing|Accounting

The Shopping Channel Canada -

TSC Gold Certification Media Training/On-Air Spokesperson

Skills

  • Sales Leadership
  • Award Winning Multi-lingual Spokes Person
  • Business Development
  • Project Management
  • Operations Management
  • Leadership Development
  • Training and Development
  • Performance Management

Languages

French
Native or Bilingual
Dutch
Native or Bilingual
German
Full Professional
English
Native or Bilingual
Spanish
Elementary
German
Professional Working

Awards

  • 2018 Shoppies Awards Winner – The shopping Channel Canada
  • Cum Laude – Phi Theta Kappa Honor Society | Symposium Speaker @ E. Michigan University
  • Fort Lauderdale Women’s Club – Membership Volunteer

Timeline

MANAGING DIRECTOR

GREEN ROCKS DIAMONDS | ISROUGH TECHNOLOGIES USA
01.2022 - Current

NATIONAL SALES MANAGER USA | CAD

GREEN ROCKS DIAMONDS | ISROUGH TECHNOLOGIES USA
01.2019 - 10.2022

PANDORA JEWELRY ON-AIR SALES SPOKESPERSON

PANDORA JEWELRY LLC
01.2017 - 01.2019

DIRECTOR, SALES TRAINING|BUSINESS DEVELOPMENT IN USA|CAD

ENDLESS JEWELRY, LLC
01.2015 - 01.2017

INTERNATIONAL SALES TRAINING MANAGER, USA|CAD|Caribbean Islands

PANDORA JEWELRY, LLC
01.2011 - 01.2015

VP OF SALES & MARKETING

MANDY & PANDY
01.2009 - 01.2011

GLOBAL MARKET RESEARCH ANALYST

THOMSON REUTERS | HEALTHCARE
01.2007 - 01.2008

GENERAL MANAGER

INTERSPORT
01.2000 - 08.2007

Contract Law -

Harvard

Certified - Certified Member

American Gem Society

Coaching Certificate 2019 -

ATD Association of Talent Development

Accredited Jewelry Professional -

Gemological Institute of America

Eastern Michigan University, Ann Arbor, Michigan -

B.B.A., International Business with High Honors - Minor: Marketing & French

French -

Princeton University

Management Studies; Open University, Belgium, Europe -

Certified - Instructional Design

International School, Belgium, Europe -

Diploma in Child Psychology with High Honors

Graduate-level business courses International Economics|Finance|Management|Marketing|Accounting

The Shopping Channel Canada -

TSC Gold Certification Media Training/On-Air Spokesperson

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