Ingo Hennerbichler
Panama City Beach,FL
Summary
Dynamic Customer Sales Lead with a proven track record at Hertz Rental Car, recognized for exceeding sales goals and enhancing customer loyalty through exceptional service and problem-solving skills. I foster positive relationships and drive revenue growth by tailoring solutions to meet customer needs.
Sales professional with robust background in customer relationships and driving sales growth. Known for strong team collaboration.
. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Accomplished Customer Sales Lead offering experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service.
Performance-oriented Sales Leader offering exceptional record of achievement over 13-year career. Bringing in customers and accomplishing profit targets.
Overview
13
13
years of professional experience
Work History
Customer Sales Support / Manage
Hertz Rental Car
03.2012 - 07.2025
Annual sales goals by implementing effective techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Promoted experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Arts - Accounting/Hospitality
Salzburg International School
Salzburg, AustriaSkills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Time management
- Excellent communication
- Organizational skills
- Team leadership
- Team motivation
- Active listening
- Effective communication
- Decision-making
- Detail-oriented
- Goal setting and achievement
- Sales targeting
- Sales operations
- Self motivation
- Product knowledge
- Interpersonal skills
- Sales processes
- Sales process
- Goal setting
- Professionalism
- Customer complaint resolution
- Interpersonal communication
- Adaptability
- Account management
- Performance evaluations
- Performance analysis
- Market research
- Customer order management
- Data analytics
- Business analytics
- Revenue growth
- Strategic account development
- Customer portfolio management
- Product demonstration
Languages
German
Native or Bilingual
Timeline
Customer Sales Support / Manage
Hertz Rental Car
03.2012 - 07.2025
Bachelor of Arts - Accounting/Hospitality
Salzburg International School
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