Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ing. Pablo A. SANCHEZ

Boca Raton,Florida

Summary

Adept at driving growth and fostering strong client relationships, my tenure at Panatech LLC Contractor & Engineering honed my expertise in business management and customer relations. Leveraging strategic planning and operations management, I significantly enhanced customer satisfaction and market share, showcasing my ability to lead and innovate in challenging environments. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Owner/Manager Member

Panatech LLC Contractor & Engineering
08.2013 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Small Business Co-Owner

JP VET & My Whole Pet Market (Veterinary Center)
06.2009 - 12.2012
  • Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
  • Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
  • Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
  • Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
  • Adjusted pricing strategies based on competitor analysis which resulted in increase of overall market share for the business.
  • Optimized store layout for efficient use of space while maintaining an inviting atmosphere that encouraged customer browsing and purchases.
  • Maintained compliance with industry regulations and updated policies accordingly to protect both customers'' interests as well as those of the small business itself.
  • Increased brand visibility within the community by participating in local events, sponsoring charities, or partnering with other businesses for collaborative promotions.

Education

MBA -

South University
Palm Beach, FL
05.2015

Bachelor of Science - Electrical Engineering

Florida Atlantic University
Boca Raton, FL
12.2005

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Operations Management
  • Business Management
  • Business Planning
  • Strategic Planning
  • Client Service

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 5 in the development of the Finger print machine.
  • Supervised team of 30 staff members.
  • Documented and resolved test which led to speed control on product line.

Certification

  • CPM - Certified Professional Manager


  • General Contractor

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Owner/Manager Member

Panatech LLC Contractor & Engineering
08.2013 - Current

Small Business Co-Owner

JP VET & My Whole Pet Market (Veterinary Center)
06.2009 - 12.2012

MBA -

South University

Bachelor of Science - Electrical Engineering

Florida Atlantic University

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Ing. Pablo A. SANCHEZ