Ingrid A. Fernández-Martínez
Takoma Park,MD
Summary
Licensed professional with community health services experience, skilled in administering medications and monitoring patient conditions. Bilingual communicator dedicated to empowering immigrant communities and enhancing informed health decisions. Committed to providing compassionate, efficient care in fast-paced clinical environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant /Certified Medication Technician
Department of health and human services
10.2023 - Current
- Administered oral, topical, nasal, and intramuscular medications according to prescribed dosages and schedules, ensuring patient safety under Registered Nurse supervision.
- Monitored and documented patient conditions and changes, escalating issues to emergency medical services as needed.
- Performed physically demanding tasks, supporting patient mobility and enhancing comfort during care.
- Deliver compassionate, age appropriate, empathetic care with a focus on kindness, understanding, and patient dignity.
- Communicated effectively with students, health room staff, and clinic personnel, providing bilingual support (English/Spanish) to improve patient understanding and care quality.
- Monitored patient vital signs and reported changes to healthcare providers.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records systems.
- Communicated effectively with patients and families to address concerns and needs.
- Educated patients on health management and wellness practices as directed by nurses.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
Receptionist
Visual Eyes
06.2023 - 07.2023
- Greeted and assisted patients during check-in and check-out, providing a positive bilingual (Spanish/English) experience that enhanced patient satisfaction.
- Answered high-volume calls, addressed patient inquiries, and routed calls to appropriate staff.
- Scheduled and confirmed appointments via phone, optimizing booking accuracy and reducing wait times.
- Coordinated with clinical and optical teams to prepare patient charts, streamlining workflow and improving service delivery.
- Verified insurance information, processed payments, and issued receipts accurately.
- Provided patient education on clinic procedures and post-visit instructions in English and Spanish.
Contact Tracer
CASA Inc.
07.2020 - 12.2020
- Educated community on COVID-19 prevention and safety practices to enhance public health awareness.
- Connected clients with appropriate county services to address individual needs and improve access to resources.
- Maintained accurate client information in Salesforce database to support effective service delivery.
Interpreter for COVID-19 Testing Sites
CASA Inc.
06.2020 - 07.2020
- Provided Spanish/English translation and interpretation support for nurses during COVID-19 testing, facilitating effective communication and patient understanding.
- Educated patients on COVID-19 symptoms and prevention measures, enhancing awareness and promoting health safety.
- Translated complex legal documents for clients and court officials.
- Facilitated communication between diverse groups during meetings and hearings.
- Assisted clients in understanding legal processes and terminology effectively.
Health Promoter
CASA Inc.
05.2019 - 06.2019
- Delivered bilingual Breast Cancer education to women aged 40 and above, facilitating referrals for essential screenings such as mammograms and clinical breast exams.
- Led community outreach and education on health services, vaccinations, and cancer prevention, increasing awareness at farmers markets, laundries, and CASA centers.
- Maintained accurate records in CASA database system, supporting event coordination and project planning to enhance community mobilizations.
Education
Practical nursing certificate -
Montgomery College
Takoma Park/Silver Spring05-2025
Associate of Arts - General Studies
Montgomery College
Takoma Park/Silver Spring05-2021
Highschool Diploma -
Montgomery Blair High School
Silver Spring05-2019
Associate of science - Nursing
Montgomery College
Takoma Park/Silver Spring03-2026
Skills
- Patient Care
- Medication administration
- Medication management
- Activities of Daily Living
- Patient Education
- Assessment
- Patient transport
- Vital Sign Monitoring
- Electronic Medical Records
- Electronic charting
- EPIC
- HIPAA Compliance
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Microsoft 365
- Zoom
- Google Workspace
Certification
• Seal of Biliteracy in the state of Maryland
• Basic Life Support (BLS): CPR/AED/First Aid
• Certified Nursing Assistant (CNA/GNA) (A00215737)
• Certified Medication Technician (MT0164338)
• Licensed practical Nurse - Compact State (LP59028)
• Basic Life Support (BLS): CPR/AED/First Aid
• Certified Nursing Assistant (CNA/GNA) (A00215737)
• Certified Medication Technician (MT0164338)
• Licensed practical Nurse - Compact State (LP59028)
Timeline
Certified Nursing Assistant /Certified Medication Technician
Department of health and human services
10.2023 - Current
Receptionist
Visual Eyes
06.2023 - 07.2023
Contact Tracer
CASA Inc.
07.2020 - 12.2020
Interpreter for COVID-19 Testing Sites
CASA Inc.
06.2020 - 07.2020
Health Promoter
CASA Inc.
05.2019 - 06.2019
Practical nursing certificate -
Montgomery College
Associate of Arts - General Studies
Montgomery College
Highschool Diploma -
Montgomery Blair High School
Associate of science - Nursing
Montgomery College