Open To Work
INGRID ALBERTO
Orlando,FL
Work Preference
Summary
Dynamic professional with extensive experience at Aspire Rejuvenation Clinic, specializing in client engagement and appointment management. Bilingual communicator adept at problem-solving and enhancing patient experiences. Proven ability to process medication refills accurately, contributing to high levels of convenience and satisfaction in a fast-paced environment.
Overview
30
30
years of professional experience
Work History
Front Desk
Aspire Rejuvenation Clinic
Orlando
06.2022 - Current
- Greeted incoming patients and guests, fostering a welcoming environment.
- Answered incoming calls promptly to address inquiries efficiently.
- Scheduled appointments to optimize patient flow and minimize wait times.
- Confirmed appointments through proactive outreach to ensure attendance.
- Processed medication refills accurately for improved patient convenience.
Client Service Coordinator
HairClub
Maitland
04.2013 - 02.2022
- Greeted clients and visitors to ensure a welcoming atmosphere.
- Answered incoming calls to facilitate effective communication.
- Scheduled appointments for clients to optimize workflow.
- Processed daily sales transactions accurately.
- Executed daily bank deposits to maintain financial integrity.
- Managed accounts receivable to support cash flow.
- Ordered office supplies to ensure operational efficiency.
- Maintained clean and safe environment to promote health standards.
Education
TRAVEL AND HOSPITALITY -
ESCUELA HOTELERA DE PUERTO RICO
Carolina, P.R.01.1994
MARKETING -
UNIVERSIDAD INTER AMERICANA
Cupey, P.R.08.1993
Skills
- Empathy
- Problem solving
- Bilingual communication
- Multi-channel engagement
References
REFERENCE UPON REQUEST
Affiliations
- At HairClub I was employee of the year 2019
- I am always praised for my work ethics and work skills
- My hobbies are yoga and being outdoors in nature
- I attend and join women empowerment meeting and also retreats
Timeline
Front Desk
Aspire Rejuvenation Clinic
06.2022 - Current
Client Service Coordinator
HairClub
04.2013 - 02.2022
TRAVEL AND HOSPITALITY -
ESCUELA HOTELERA DE PUERTO RICO
MARKETING -
UNIVERSIDAD INTER AMERICANA
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