Ingrid Allonce
Summary
A proven track record at the Department of Probation, I've enhanced inter-agency cooperation and significantly reduced recidivism through meticulous offender supervision and advanced technology integration. My expertise in case management and report writing , coupled with a commitment to restorative justice, have driven substantial improvements in community safety and offender rehabilitation. Experienced with youth rehabilitation and legal compliance. Utilizes evidence-based interventions to guide positive youth development. Strong understanding of case management principles and court procedures.
Overview
21
21
years of professional experience
Work History
Probation Officer
Department of Probation
07.2013 - Current
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Supervised offenders to reduce risk to community.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Wrote progress reports and testified under oath at court hearings.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
- Adhered to legal requirements by performing office, home, and employment visits.
- Performed routine home inspections and drug tests for offenders on parole.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Arranged substance abuse rehabilitation for offenders.
- Provided court testimony to support court decisions.
- Reduced recidivism rates through diligent supervision and monitoring of probationers'' activities.
- Tracked assigned juvenile movements and adherence to probation requirements.
Case Manger
Outreach Haven
12.2008 - 06.2013
- Coordinated referrals for clients to ensure timely access to services.
- Developed crisis management plans for at-risk clients.
- Engaged with clients to identify barriers to access for necessary services.
- Coordinated team efforts to streamline case management processes.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Improved service outcomes with effective team collaboration.
Case Worker, Foster Care
SCO Family Of Services
02.2004 - 12.2008
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Collaborated with foster parents to ensure appropriate placement, resulting in improved stability for children in care.
- Streamlined case management process by implementing efficient tracking systems for documentation deadlines and court dates.
- Ensured continuity of care for children during staff transitions by collaborating closely with colleagues during caseload transfers or leaves of absence.
- Supported foster parents through regular check-ins, training opportunities, and advocacy within the child welfare system.
- Advocated for children''s best interests during court proceedings, presenting case updates, recommendations, and concerns to judges and attorneys.
- Maintained a high level of confidentiality and professionalism while working with sensitive information related to clients'' backgrounds and personal lives.
- Facilitated reunification efforts by coordinating visits, communication, and support services between biological families and foster families.
- Increased collaboration among team members by initiating monthly case review meetings to discuss progress and challenges in caseloads.
- Developed strong relationships with clients through open communication, empathy, and active listening skills during case interactions.
- Conducted regular reviews of service plans to ensure progress towards goals and adjust strategies as necessary.
- Provided emotional support to foster parents during challenging situations and connected them with additional resources as needed.
- Completed regular visitations to check on children, families and home environments.
- Attended proceedings and testified for reunification and permanent placement cases.
- Documented data and completed accurate updates to case records.
- Provided crisis intervention to children and families, addressing urgent needs and connecting them with necessary resources.
Education
Bachelor of Arts - Sociology
Long Island University
Brooklyn 05-2003
Skills
- Documentation
- Case planning
- Home inspections
- Offender supervision
- Report writing
- Case management
- Weapons training
- Data gathering
- Database searches
- Restorative justice
- Court procedures
- DOP protocols
- Court filings
- Supervising residents
Timeline
Probation Officer
Department of Probation
07.2013 - Current
Case Manger
Outreach Haven
12.2008 - 06.2013
Case Worker, Foster Care
SCO Family Of Services
02.2004 - 12.2008
Bachelor of Arts - Sociology
Long Island University
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