Professional with a strong background in customer service and effective communication. Proven ability to manage inventory and coordinate large-scale launches, demonstrating critical thinking and attention to detail.
Overview
5
5
years of professional experience
Work History
Sample Room Coordinator
Fabricators Unlimited
Fargo, ND
08.2024 - Current
Communicated regularly with sales reps regarding product availability and delivery timelines.
Arranged transportation for large items when needed.
Maintained accurate records of all items received, returned, and stored in the sample room.
Responded promptly to inquiries from clients related to product information or availability.
Monitored inventory levels and placed orders as needed to restock supplies.
Cleaned and organized display cases, shelves and aisles.
Coordinated large-scale color/sample launches for over 200 customers.
Maintenance Crew Member
Digi-Key
Thief River Falls, MN
05.2024 - 08.2025
Removed cardboard to maintain a clean and organized work environment.
Ensured cleanliness of packing stations by vacuuming regularly, contributing to smooth workflow.
Swept aisles to maintain a clean and safe environment.
Disposed of garbage efficiently to ensure cleanliness and safety.
Front Desk Receptionist
Grand Stay Hotel And Suites
Thief River Falls, MN
06.2020 - 03.2023
Utilized customer service skills while managing the desk.
Maintained daily records of room availability and rates.
Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
Managed cash drawer according to established accounting guidelines.
Assisted with room reservations, changes and cancellations.
Coordinated with housekeeping staff regarding occupancy status of rooms.
Served as first point of contact for emergency situations requiring evacuation or security personnel.
Assisted in training new front desk staff on proper procedures and protocols.
Verified accuracy of billing information prior to submitting them for payment processing.
Greeted guests in a professional and friendly manner.
Answered phone calls and responded to guests in a professional manner.