Ingrid Arguello
Hialeah,FL
Summary
Highly-motivated , responsible and punctual employee. very organized and detailed. Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Accounting Assistant
JOSHUA CRAFT SERVICES LLC
Levittown, NY
09.2018 - Current
- Weekend Job.
- Entered data into accounting software programs and into internal systems.
- Assisted in the preparation of monthly financial statements and reports.
- Reconciled bank accounts on a regular basis.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Developed procedures for more efficient workflow in accounting department.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Private Housekeeper
Cassandra Devor
Miami, FL
10.2022 - 03.2024
- Housekeeper and Live out nanny.
- Developed systems for efficient management of daily operations in the house.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Organized closets and drawers by properly storing clothing items or other household objects.
- Disinfected bathrooms regularly to prevent mold growth and maintained sparkling clean bathtubs, showers, toilets, sinks.
- Ensured all areas were kept clean, sanitized, and organized according to house standards.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories for the girls.
- Collaborated with other nannies or family members who provide childcare services.
Residential House Cleaner
Self-employeed
Miami, FL
02.2021 - 10.2022
- Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
- Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
- Followed safety protocols when handling hazardous materials or chemicals.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Maintained a safe working environment by using appropriate cleaning supplies.
Catering and Craft Staff Member
JOSHUA CRAFT SERVICES LLC
Levittown, NY
09.2018 - 01.2021
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
- Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
- Received orders from clients and communicated details to the chef team accordingly.
- Assisted with loading, unloading delivery trucks before, after events as needed.
- Stocked beverage stations prior to each meal service period with appropriate supplies such as cups, napkins, utensils, condiments.
- Prepared food for events, following recipes and instructions from the catering manager.
Cashier
SLIM'S BEAGLES
Queens, NY
03.2015 - 08.2018
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Insurance Verification Specialist
MAPFRE Insurance
Cali, Colombia
07.2010 - 02.2015
- Interpreted Explanation of Benefits statements from various insurers and communicated relevant information with other departments as needed.
- Responded promptly to customer inquiries regarding their benefits and eligibility status.
- Maintained accurate documentation on all pre-authorization requests, denials and appeals.
- Evaluated policies and procedures related to Insurance Verification activities.
- Managed front office customer service, administration tasks to streamline workflow.
- Processed new policy applications and updated existing policy documents.
Education
Bachelor of Business Administration - Business Administration
FCECEP
SANTIAGO DE CALI (COLOMBIA)01-2015
High School Diploma -
COLEGIO TECNICO INDUSTRIAL
SANTIAGO DE CALI (COLOMBIA)01-2008
Skills
- Customer Service / Assistant
- Fluent in [english and spanish]
- Bookkeeping operations
- Data Entry and analysis
- POS Systems
- Invoicing and Billing
- Excellent communication
- Teamwork
- Hardworking
Languages
Spanish
Native/ Bilingual
Timeline
Private Housekeeper
Cassandra Devor
10.2022 - 03.2024
Residential House Cleaner
Self-employeed
02.2021 - 10.2022
Accounting Assistant
JOSHUA CRAFT SERVICES LLC
09.2018 - Current
Catering and Craft Staff Member
JOSHUA CRAFT SERVICES LLC
09.2018 - 01.2021
Cashier
SLIM'S BEAGLES
03.2015 - 08.2018
Insurance Verification Specialist
MAPFRE Insurance
07.2010 - 02.2015
Bachelor of Business Administration - Business Administration
FCECEP
High School Diploma -
COLEGIO TECNICO INDUSTRIAL
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