Ingrid Castellon
Cleveland,OH
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Cashier
Meijer
Cleveland , Ohio
03.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Driver
Uber
Cleveland, Ohio
03.2022 - 03.2024
- Delivered packages to customers in a timely and efficient manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Managed time efficiently when making multiple stops along designated routes.
Cashier
Giant Eagle
Pittsburgh, PA
04.2014 - 02.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Temp Worker
Accounttemps
Pittsburgh, PA
01.2007 - 02.2008
- Worked temporarily at the EDMC, Steelworkers Association, and Aliquant Healthcare.
- Data entry, translating and enrolling customers in various programs.
- Completed data entry tasks within specified timeframes.
Receptionist/Accounts Receivable Clerk
R.L. Swearer
Pittsburgh, PA
01.2005 - 01.2007
- Generated monthly financial reports for management review.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Reception/Filing
South Nassau Dermatology
Oceanside, NY
01.1997 - 01.2000
- Performed data entry into computer systems for tracking purposes.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
International Business
Oral Roberts University
Tulsa, OKInternational Business
Asbury College
Wilmore, KYYouth Ministry
Geneva College
Beaver Falls, PASkills
- Drawer balancing
- ID Verification
- Payment Processing
- Cash Handling
- Product Recommendations
- Customer Assistance
- Document Translation
- Strong interpersonal skills
- Account Management
- Bilingual fluency in Spanish
Languages
Spanish
Professional
Timeline
Cashier
Meijer
03.2024 - Current
Driver
Uber
03.2022 - 03.2024
Cashier
Giant Eagle
04.2014 - 02.2022
Temp Worker
Accounttemps
01.2007 - 02.2008
Receptionist/Accounts Receivable Clerk
R.L. Swearer
01.2005 - 01.2007
Reception/Filing
South Nassau Dermatology
01.1997 - 01.2000
International Business
Oral Roberts University
International Business
Asbury College
Youth Ministry
Geneva College
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