Ingrid Colbert
Avondale,Louisiana
Summary
Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Executive Assistant to the President
PEPA Wound Care Specialists LLC
Baton Rouge, LA
02.2018 - 08.2021
- Salary: $24.00
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support business development and senior management teams.
- Managed day-to-day business operations.
- Filed paperwork and organized computer-based information.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled incoming and outgoing mail, email and faxes.
Credentialing Specialist
PEMM Management/PEPA
Lafayette, LA
02.2018 - 02.2019
- Salary: $19.00
- Maintain compliance with all regulatory and accrediting institutions
- Monitor staff credentials and licenses
- Advise staff on renewal procedures
- Participate in the development of internal credentialing processes
- Keep records in licenses, credentials and insurance contracts
- Release information to agencies and members of the public as required by law
- Conducted primary source verifications such as background checks and board certifications.
- Prepared records for site visits and file audits.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
- Received and evaluated applications to look for missing and inaccurate information.
- Enrolled providers and Medicaid, Medicare and private insurance plans.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Collaborated with managers to identify and address employee relations issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Staffing Specialist
Advantage Medical Professionals
Baton Rouge, LA
05.2017 - 11.2017
- Salary: $15.00
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Developed and facilitated new-hire orientations.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
Staffing Specialist
Gifted Healthcare
Metairie, LA
11.2016 - 04.2017
- Salary: $18.00
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Developed and facilitated new-hire orientations.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
Staffing Specialist
East Jefferson Hospital
Metairie, LA
08.2007 - 11.2016
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Developed and facilitated new-hire orientations.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
Education
No Degree - Accounting
Delgado Community College
New Orleans, LA12.2024
Skills
- Advanced MS Office Suite Proficiency
- Human Resources Law
- Business Correspondence
- Mail Handling
- Conflict Management
- Meeting Agendas and Minutes
- Project Planning
- Sorting and Labeling
- Employee Training
- Proper Phone Etiquette
- Schedule Planning
- Schedule Management
- Self Starter
- Workers' Compensation Knowledge
- Information Confidentiality
- Grammar Understanding
- Strong Problem Solver
- Microsoft Office
- Administrative Support Specialist
- Executive Support
- Appointment Setting
- Interpersonal Communications
- Problem Resolution
- Document Filing and Retrieval
- Office Supplies and Inventory
- Call Screening
- Meeting Agenda Preparation
- Arrange Business Meetings
- Confidentiality and Discretion
- Correspondence and Memos
- Training Schedule Setup
- Maintain Filing Systems
- Records Management Databases
- Proofreading
- Filing
- Payroll
- Meeting Support
- Excel Spreadsheets
- Corrective Actions
- Employee Paperwork
- Executive Management Support
- Sensitive Documents Management
- Employee Timesheet Processing
- Executive Calendars
Timeline
Executive Assistant to the President
PEPA Wound Care Specialists LLC
02.2018 - 08.2021
Credentialing Specialist
PEMM Management/PEPA
02.2018 - 02.2019
Staffing Specialist
Advantage Medical Professionals
05.2017 - 11.2017
Staffing Specialist
Gifted Healthcare
11.2016 - 04.2017
Staffing Specialist
East Jefferson Hospital
08.2007 - 11.2016
No Degree - Accounting
Delgado Community College