Ingrid Colbert
Avondale,Louisiana
Summary
Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Executive Assistant to the President
PEPA Wound Care Specialists LLC
2018.02 - 2021.08
- Salary: $24.00
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support business development and senior management teams.
- Managed day-to-day business operations.
- Filed paperwork and organized computer-based information.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled incoming and outgoing mail, email and faxes.
Credentialing Specialist
PEMM Management/PEPA
2018.02 - 2019.02
- Salary: $19.00
- Maintain compliance with all regulatory and accrediting institutions
- Monitor staff credentials and licenses
- Advise staff on renewal procedures
- Participate in the development of internal credentialing processes
- Keep records in licenses, credentials and insurance contracts
- Release information to agencies and members of the public as required by law
- Conducted primary source verifications such as background checks and board certifications.
- Prepared records for site visits and file audits.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
- Received and evaluated applications to look for missing and inaccurate information.
- Enrolled providers and Medicaid, Medicare and private insurance plans.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Collaborated with managers to identify and address employee relations issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Staffing Specialist
Advantage Medical Professionals
2017.05 - 2017.11
- Salary: $15.00
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Developed and facilitated new-hire orientations.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
Staffing Specialist
Gifted Healthcare
2016.11 - 2017.04
- Salary: $18.00
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Developed and facilitated new-hire orientations.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
Staffing Specialist
East Jefferson Hospital
2007.08 - 2016.11
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Developed and facilitated new-hire orientations.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
Education
No Degree - Accounting
Delgado Community College
New Orleans, LA12.2024
Skills
- Advanced MS Office Suite Proficiency
- Human Resources Law
- Business Correspondence
- Mail Handling
- Conflict Management
- Meeting Agendas and Minutes
- Project Planning
- Sorting and Labeling
- Employee Training
- Proper Phone Etiquette
- Schedule Planning
- Schedule Management
- Self Starter
- Workers' Compensation Knowledge
- Information Confidentiality
- Grammar Understanding
- Strong Problem Solver
- Microsoft Office
- Administrative Support Specialist
- Executive Support
- Appointment Setting
- Interpersonal Communications
- Problem Resolution
- Document Filing and Retrieval
- Office Supplies and Inventory
- Call Screening
- Meeting Agenda Preparation
- Arrange Business Meetings
- Confidentiality and Discretion
- Correspondence and Memos
- Training Schedule Setup
- Maintain Filing Systems
- Records Management Databases
- Proofreading
- Filing
- Payroll
- Meeting Support
- Excel Spreadsheets
- Corrective Actions
- Employee Paperwork
- Executive Management Support
- Sensitive Documents Management
- Employee Timesheet Processing
- Executive Calendars
Timeline
Executive Assistant to the President
PEPA Wound Care Specialists LLC
2018.02 - 2021.08
Credentialing Specialist
PEMM Management/PEPA
2018.02 - 2019.02
Staffing Specialist
Advantage Medical Professionals
2017.05 - 2017.11
Staffing Specialist
Gifted Healthcare
2016.11 - 2017.04
Staffing Specialist
East Jefferson Hospital
2007.08 - 2016.11
No Degree - Accounting
Delgado Community College
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