Ingrid DeJesus Deniz
Administrative Healthcare, Hospitality, Finance
Newport,KY
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks and capabilities within Medical, Finance, and Hospitality fields.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Self Employed Services
01.2013 - 06.2022
- Recruited, hired, supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Delivered performance reviews, recommending additional training or advancements.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Executed record filing system to improve document organization and management.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Developed strategies to streamline and improve office procedures.
- Scheduled office meetings and client appointments for staff teams.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
Education
Associate of Science - Medical Massage Therapy
Florida Career College
Tampa, FL, USA01.2009
Finance And Banking
Bob Hogue School of Real Estate
St. Petersburg, FL06.2003
Liberal Arts And General Studies
University of South Florida
Tampa, FL1995
Skills
- Procedure Development
- Budget Adherence
- Data Acquisition, Management, and Retrieval Systems
- Policy and Procedure Modification
- Workflow Planning
- Account Reconciliation
- Event Coordination, Scheduling, and Calendar Management
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Administrative Officer
Self Employed Services
01.2013 - 06.2022
Associate of Science - Medical Massage Therapy
Florida Career College
Finance And Banking
Bob Hogue School of Real Estate
Liberal Arts And General Studies
University of South Florida
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