Dynamic professional with a proven track record in activities scheduling and quality service, honed at Citizen Access Residential Resources. Excelled in event planning and activity supervision, demonstrating exceptional organizational skills and a commitment to excellence. Skilled in fostering team collaboration and enhancing operational efficiency, with a focus on achieving tangible outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
House Manager/Support Staff combined
Citizen Access Residential Resources
Olympia
04.2018 - Current
Supervise, teach and train the support staff in their completion of job responsibilities
Review Incident Reports, medications, progress notes, upcoming appointments, staff training and documentation
Check staff paperwork assignments for accuracy, completeness, and signatures
Prepare and review therapy notes, finances and ledger, client’s activities
Review finances/pay bills on time and balance ledger with statement
Review previous month’s paperwork and file in client notebook
Schedule mandatory health services appointments
Check and review PBSP notebook to ensure that staff are reading/ signing each month
Review each client’s Individual Instruction and Support Plan (IISP)
Communicates and coordinates with the administrators, directors, program managers and outside agencies for the benefit of the clients
Acts as crisis-on-call responder when designated
Supports necessary to meet health, welfare and safety needs
Encourage and provide opportunities to participate in meaningful activities at home and in the community
Encourage and support the development of social, interpersonal, and relational skills through role modeling and providing personal interaction opportunities with others
Allow for increased self-esteem and value perceptions of those you support through positive feedback and recognition of life success
Promote individual power and choice of developing maximum independence, responsibility, and accountability
Other related tasks
Executive Secretary
GCP Unitas Consultancy
Dubai
06.2015 - 06.2017
Manage personal and professional tasks next to the chairman
Provide clerical and administrative support
Coordinate and implement office procedures
Oversee and supervise the work of junior staff
Writing minutes and taking dictation
Organizing travel and preparing travel itineraries
Project Coordinator
Department of Social Welfare and Development (DSWD)
Iloilo City, Philippines
09.2011 - 03.2015
Prepare activity proposal and other budgetary requirements at the municipal level in coordination with other staff in the municipality
Facilitate conduct of supply side assessment, monitor and prepare report on compliance on supply side
Reports on compliance and accomplishment of compliance
Monitor the submission of Updates Form
Requirements of the program in coordination with partner agencies and the Local Government Unit
Serve a resource person or coordinate and facilitate the conduct of Family Development Sessions, monitor and document the session with the LGU Links and Parent Leaders
Facilitate reproduction, distribution, completion, retrieval and submission of completed compliance verification forms; consolidate
Monitor submission of complaints and grievances
Facilitate and monitor cash grants release
Education
Bachelor of Science - Psychology
University of Iloilo-PEN
Iloilo City, Philippines
10.2010
Skills
Activities scheduling
Grocery shopping
Event oversight
Quality service
Event planning
Activity supervision
Job Experiences
House Manager/Support Staff combined, 04/01/18, Present, Citizen Access Residential Resources, 2415 Harrison Ave NW, Olympia, WA, Supervise, teach and train the support staff in their completion of job responsibilities., Review Incident Reports, medications, progress notes, upcoming appointments, staff training and documentation., Check staff paperwork assignments for accuracy, completeness, and signatures., Prepare and review therapy notes, finances and ledger, client’s activities., Review finances/pay bills on time and balance ledger with statement., Review previous month’s paperwork and file in client notebook., Schedule mandatory health services appointments., Check and review PBSP notebook to ensure that staff are reading/ signing each month., Review each client’s Individual Instruction and Support Plan (IISP)., Communicates and coordinates with the administrators, directors, program managers and outside agencies for the benefit of the clients., Acts as crisis-on-call responder when designated., Supports necessary to meet health, welfare and safety needs., Encourage and provide opportunities to participate in meaningful activities at home and in the community., Encourage and support the development of social, interpersonal, and relational skills through role modeling and providing personal interaction opportunities with others., Allow for increased self-esteem and value perceptions of those you support through positive feedback and recognition of life success., Promote individual power and choice of developing maximum independence, responsibility, and accountability., Other related tasks.
Executive Secretary, 06/01/15, 06/30/17, GCP Unitas Consultancy, Indigo Icon Tower, JLT, Dubai, Manage personal and professional tasks next to the chairman., Provide clerical and administrative support., Coordinate and implement office procedures., Oversee and supervise the work of junior staff., Writing minutes and taking dictation., Organizing travel and preparing travel itineraries.
Project Coordinator, 09/11/11, 03/31/15, Department of Social Welfare and Development (DSWD), M.H. Del Pilar St., Iloilo City, Iloilo, 5000, Prepare activity proposal and other budgetary requirements at the municipal level in coordination with other staff in the municipality., Facilitate conduct of supply side assessment, monitor and prepare report on compliance on supply side., Reports on compliance and accomplishment of compliance., Monitor the submission of Updates Form. Requirements of the program in coordination with partner agencies and the Local Government Unit., Serve a resource person or coordinate and facilitate the conduct of Family Development Sessions, monitor and document the session with the LGU Links and Parent Leaders., Facilitate reproduction, distribution, completion, retrieval and submission of completed compliance verification forms; consolidate., Monitor submission of complaints and grievances., Facilitate and monitor cash grants release.
Languages
English
Filipino
Certification
Active and current Nursing Assistant Registration Certificate
Nurse Delegation Diabetes Certificate
Adult First Aid/CPR AED Training Certificate
Individual Instruction and Support Plan Development, 11/01/23
Residential Quality Assurance Provider, 10/01/23
I’m willing to Learn: Are you ready to teach?, 06/01/22
Recognizing and Mitigating Vicarious Trauma, 03/01/21
Summary Of Achievements
Excellent in organizational skill. I contributed in organizing client’s books and ensuring day-to-day documentation and other tasks were performed.
Solution-oriented skills. I collaborate with my team to achieve client’s ADLs, provides follow-up and medical appointments and provide solutions to resolve conflict.
Proven team-player. I gained a reputation for working positively alongside with different backgrounds, work ethics and culture to achieve common cause.
Demonstrate excellent in Admin works.
Personal Information
Age: 47
Gender: Female
Nationality: Asian (Filipino)
Marital Status: Married
Timeline
House Manager/Support Staff combined
Citizen Access Residential Resources
04.2018 - Current
Executive Secretary
GCP Unitas Consultancy
06.2015 - 06.2017
Project Coordinator
Department of Social Welfare and Development (DSWD)