Summary
Overview
Work History
Education
Skills
Timeline
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Ingrid Escobar

Palmdale

Summary

Professional Parts Specialist with solid experience in, parts identification, and customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with skills in logistics, supply chain coordination, and problem-solving. Known for clear communication and proactive approach to task management.

Overview

9
9
years of professional experience

Work History

Parts Associate

BYD (Build Your Dreams) Motor Factory
05.2022 - Current
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Assisted customers with identifying correct parts for their vehicles, utilizing product knowledge and catalog resources.
  • Increased overall customer satisfaction by providing knowledgeable assistance on part selection and troubleshooting issues.
  • Managed special-order requests from customers effectively coordinating with suppliers to ensure timely fulfillment of orders.
  • Collaborated with service technicians to ensure accurate diagnosis of vehicle problems and proper parts ordering.
  • Assisted customers by responding to complaints and offering updates on back-ordered parts.

Delivery Driver

Amazon Warehouse
01.2021 - 01.2021
  • Transporting and delivering goods and/or items to clients or business in a safe, timely manner
  • Examining, Scanning, and/or reviewing orders before and after delivery to maker sure that orders are complete, charges are right, and clients satisfied
  • Helping with the loading and unloading of materials from the delivery vehicle
  • Completing and submitting logs and reports

Cashier

Vallarta Supermarkets
01.2019 - 01.2021
  • Handle money, keep a clean environment, and greet customers.
  • Organized store, Stolk shelves.
  • Rotated to different departments when needed.
  • Responsible for self checkout.

Receptionist

Antelope Valley Hospital
01.2016 - 01.2018
  • Attend patients' necessities, answer incoming phone calls.
  • Organize files, equipment, paperwork, and patient rooms.
  • Check in/out patients, collect insurance/Patient information.

Education

High School Diploma -

Pete Knight High School
01.2016

Skills

  • Bilingual
  • Communication skills/Phone etiquette
  • Front Desk skills
  • Customer service
  • Reliable
  • Adaptability and flexibility
  • Excel sheet experience
  • SAP system experience

Timeline

Parts Associate

BYD (Build Your Dreams) Motor Factory
05.2022 - Current

Delivery Driver

Amazon Warehouse
01.2021 - 01.2021

Cashier

Vallarta Supermarkets
01.2019 - 01.2021

Receptionist

Antelope Valley Hospital
01.2016 - 01.2018

High School Diploma -

Pete Knight High School

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Ingrid Escobar