Ingrid Foster RN
Baton Rouge,LA
Summary
Experienced Registered Nurse focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrator/Director of Nursing
Care First Home Health
Baton Rouge, Louisiana
08.2021 - Current
- Responsible for all aspects of a start up home health agency
- Created chart of accounts and implemented financial and accounting systems
- Responsible for budget creation and financial forecasting
- Implemented and developed policies & procedures, and overall infrastructure of a new home health agency
- Applied for Medicare enrollment and successfully received PTAN
- Responsible for implementing initial processes including HR, onboarding, education, payroll, intake,mock survey, audit tools, QAPI processes and plan, vetting of all vendors including EMR software
- Developed required agendas for committee meetings including ethics, governing body, QAPI, annual evaluation,safety and other required meetings
- Implemented specific tools and processes that contributed to the success of achieving an initial deemed status and CHAP accreditation that resulted in only one finding from 3 surveys.
- Vetted and secured clearinghouse for claim submission for Medicare and non Medicare payers
- Responsible for all tasks in the billing process including authorization, claim submission, denial resolution, resubmission , rekeying of Medicare claims in DDE and utilizing other payer portals for non Medicare submissions.
- Successfully negotiated all vendor contracts needed to operate a Medicare certified home health agency
- Secured multiple payer contracts including initial enrollment, credentialing, and contract rate negotiation
- Secured or kept current all necessary licenses required to operate in the state of Louisiana including CLIA certification, business license and agency license
- Obtained all required accounts needed in order to use Medicare systems including DDE and IQIES for successful claim and oasis submissions.
- Responsible for overall agency QAPI including chart audits, performance improvement plans, staff education, audit tool creation, oasis review, ICD 10 coding, review of all daily notes, assessment, and orders
- Performed patient visits including case management of patients when necessary
- Responsible for end of year activities including employee W-2, 1099 process and coordinated with CPA for annual audits and tax filing
- Successful submission of annual cost report and continuous credit and balance reporting.
Case Manager
Monogram Health
Mobile, AL
01.2021 - 07.2021
- Developed and adapted care plans in close collaboration with patients' nephrologists
- Educated individuals and groups about CKD, ESRD, dialysis, and associated comorbidities
- Promoted adherence to medication and treatment plans through ongoing patient engagement.
- Guided individuals in making informed decisions regarding their diet, exercise plans,
and daily habits. - Facilitated conversations with patients to enhance understanding of proactive care strategies such as transplantation, home modalities, and AV fistula placement.
Regional Administrator
Encompass Health Home Health
Panama City, Fl
01.2018 - 10.2020
- Successfully managed and operated multiple home health agencies, generating millions in annual revenue with combined census of 700 patients
- Implemented enhanced processes to drive operational and financial performance
- Managed daily agency operations to meet objectives and cultivate a positive environment for patients and staff.
- Drove improvements in operations, services, personnel performance, and office management across multiple provider numbers.
Case Manager RN
Kindred Home Health
Panama City, Fl
01.2017 - 01.2018
- Developed and adapted care plans in close collaboration with patients' physicians
- Streamlined medication coordination process through effective communication with pharmacy staff and healthcare professionals
- Educated patients and families about their associated comorbidities
- Promoted adherence to medication and treatment plans through ongoing patient engagement.
- Served as primary point of contact and first call for patient inquiries
- Guided individuals in making informed decisions regarding their diet, exercise plans, and daily habits.
- Facilitated communication between primary physicians physicians and other specialists to ensure effective co-management of comorbidities
- Conducted oasis assessments on patients from admission to discharge while on service
- Provided wound care , infusion, and catheter management in the home setting
AVP of Operations
Amedisys Home Health
Birmingham, Al
01.2010 - 01.2017
- Managed overall operations of multiple home health agencies with 16 direct reports and a combined census of 1200 patients from 2014-2017, resulting in annual revenue of $24 million.
- Traveled as a Director of Operations from 2010-2011 and improved processes and successfully led care centers to overall improved operational and financial performance for one year as part of the travel division and served as Director of Operations from 2011-2013 and Area Director of Operations from 2013-2014
Staff RN
Vaughan Regional Medical Center
Selma, Al
01.2009 - 01.2010
- Coordinated multidisciplinary care for critical care patients with diagnoses such as stroke, neurosurgery, cardiovascular cases, and sepsis.
- Demonstrated proficiency in utilizing specialized equipment such as ventilators, chest tubes, arterial lines, and drains to provide essential care for critically ill patients.
Director of Operations
Amedisys Home Health
Mobile, Al
01.2006 - 01.2009
- Successful in overseeing daily operations of the agency, ensuring the achievement of goals and promoting a supportive environment for both patients and staff.
- Initiated and managed initiatives to improve operations, personnel performance, service quality, and office management for multiple provider numbers.
- Managed the implementation and adherence to annual evaluations, competencies, state regulations, and accreditation standards.
- Supervised clinical managers to ensure quality patient care.
Nurse Manager
Comprehensive Pain and Rehab
Daphne, Al
01.2004 - 01.2006
- Managed and supervised outpatient clinics iacross two states, providing pre and post-operative care to patients, facilitating epidurals under fluoroscopy, and preparing medications for physicians. Oversaw the maintenance of intrathecal infusion pumps, conducted budget planning, and managed overall clinic operations.
Case Manager RN
Amedisys Home Health
Mobile, Al
01.2002 - 01.2003
- Developed and adapted care plans in close collaboration with patients' physicians
- Streamlined medication coordination process through effective communication with pharmacy staff and healthcare professionals
- Educated patients and families about their associated comorbidities
- Promoted adherence to medication and treatment plans through ongoing patient engagement.
- Served as primary point of contact and first call for patient inquiries
- Guided individuals in making informed decisions regarding their diet, exercise plans, and daily habits.
- Facilitated communication between primary physicians physicians and other specialists to ensure effective co-management of comorbidities
- Conducted oasis assessments on patients from admission to discharge while on service
- Provided wound care , infusion, and catheter management in the home setting
Staff RN
Mobile Infirmary Medical Center
Mobile, Al
01.2001 - 01.2002
- Coordinated multidisciplinary care in a critical care environment to treat diagnoses including stroke, neurosurgery, cardiovascular cases, and sepsis
- Utilized specialized equipment including ventilators, chest tubes, arterial lines, drains and administered titratable intravenous medications for the critically ill patient
Education
RN, ADN -
Bishop State
01.2001
Certification
- BLS 5/2026
- RN 1/2026
References
References available upon request.
Timeline
Administrator/Director of Nursing
Care First Home Health
08.2021 - Current
Case Manager
Monogram Health
01.2021 - 07.2021
Regional Administrator
Encompass Health Home Health
01.2018 - 10.2020
Case Manager RN
Kindred Home Health
01.2017 - 01.2018
AVP of Operations
Amedisys Home Health
01.2010 - 01.2017
Staff RN
Vaughan Regional Medical Center
01.2009 - 01.2010
Director of Operations
Amedisys Home Health
01.2006 - 01.2009
Nurse Manager
Comprehensive Pain and Rehab
01.2004 - 01.2006
Case Manager RN
Amedisys Home Health
01.2002 - 01.2003
Staff RN
Mobile Infirmary Medical Center
01.2001 - 01.2002
RN, ADN -
Bishop State
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