Ingrid Galarza

Marriott's Voyager Program

• Efficiently assisting guest from the Pre-arrival stage to Post-stay
• Ensuring that all data in front desk is being processed correctly
• Working as a team to achieve the best results

• Assisting Military Families in finding a home away from home
• Ensuring all documentation was filled out correctly
• Assisting with any special requests after home was chosen

• Efficiently assisting guest from the Pre-arrival stage to Post-stay
• Ensuring that all data in front desk is being processed correctly
• Working as a team to achieve the best results
• Assisting Timeshare owners from the Pre-arrival stage to Post-stay

• Assisting guest to ride the attraction efficiently and safely
• Ensuring guest safety while attraction is running
• Immerse guest into Gru's Minion Mayhem Despicable Me

• Began as a Line Cook and moved to Pastry Chef position
• Dessert Preparation for The Yatch Club, Catering events and restaurant menu
• Ensuring all food standards and food safety

• Ensuring food was delivered to guest according to Disney standards
• Assisting guest with cashier service
• Working as a team to ensure standards are met and guest have a magical time

• Assisting guest when arriving to airport and transferring to Hotel the night before embarking Disney Cruise Line
• Assisting guest check-in to hotel a day before embarking Disney Cruise Line next day
• Tour guide for some specific tours

• Assisting guest in the Pre-arrival phase by creating reservations for the property
• Ensuring guest satisfaction through the Red Glove Service phone line
• Ensuring guest satisfaction while guest are In-House