INGRID GODINEZ
Trim Buyer/Customer Service
Rialto,CA
Summary
Results-driven procurement specialist with extensive experience in vendor negotiations, inventory management, and cost analysis. Strong commitment to team collaboration and achieving organizational goals, with a proven ability to adapt to evolving demands. Recognized expertise in strategic planning and market research, ensuring the timely delivery of high-quality products. Proven ability to thrive in fast-paced environments, consistently delivering dependable and efficient solutions.
Overview
16
16
years of professional experience
Work History
Warehouse Operations Lead
Hybrid Apparel
06.2024 - Current
- Oversaw daily warehouse operations, ensuring compliance with safety protocols and company policies.
- Coordinated inventory management, optimizing stock levels and reducing discrepancies.
- Mentored team members on best practices for order fulfillment and equipment usage.
- Implemented process improvements, enhancing workflow efficiency and productivity.
- Collaborated with cross-functional teams to streamline logistics and improve service delivery.
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Responded quickly to urgent requests from sales teams, expediting orders as needed without compromising on quality or accuracy.
- Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
CUSTOMER SERVICE
Dominos Supply Chain
01.2020 - 05.2024
- Process and verify store orders, add-ons, and pickups using standard process flow and SOPs to ensure store orders are accurate and prepared timely for routing and warehouse loading
- Ensure CSRs adhere to information from WRC related to order processing for product allocations
- Prepare orders in WMS and prepare pertinent reports for loading and production
- Prepare route packages for drivers
- Coordinate and disseminate corporate, marketing, and other company information to stores as requested
- Receive and resolve customer requests, concerns, and complaints in a professional and timely manner
- Contact stores to advise them of any changes to routing schedules, weather, or production delays, etc.
- Update or add new store information in the order management system
TRIM BUYER
Hybrid Apparel
03.2010 - 05.2019
- Interview vendors and visit suppliers and distribution centers to examine and learn about new products and services offered in the market
- Prepare purchase orders, solicit proposals, and review requisitions for goods and services.
- Monitor applicable laws, regulations, and shipments to ensure accurate and on time delivery.
- Analyzed market trends to optimize purchasing decisions and inventory levels.
- Negotiated contracts with suppliers to secure favorable pricing and terms.
- Managed vendor relationships to ensure quality and timely delivery of goods.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
Education
High School Diploma -
John C. Fremont
Los Angeles, CA06-1994
Associates Certificate - 2yr pre-ministerial Program
FILIAL DE NORTH PARK & THEOLOGICAL SEMINARY
Chicago, IL12-2015
Medical Assistant
UEI College
Ontario03-2026
Skills
- Skilled in Microsoft Office tools
- Proficient in AS400 operations
- Experience with MASS 2000
- Experienced in cross-linguistic interactions
- Skilled in purchasing management
- Strong time management abilities
- Results-driven team member
- Clear verbal and written communication
- Skilled in high-pressure environments
- Customer care
- Verbal and written communication
- Conflict resolution
Timeline
Warehouse Operations Lead
Hybrid Apparel
06.2024 - Current
CUSTOMER SERVICE
Dominos Supply Chain
01.2020 - 05.2024
TRIM BUYER
Hybrid Apparel
03.2010 - 05.2019
High School Diploma -
John C. Fremont
Associates Certificate - 2yr pre-ministerial Program
FILIAL DE NORTH PARK & THEOLOGICAL SEMINARY
Medical Assistant
UEI College