Ingrid Grills

Work History

Security Officer

Allied Universal Security Services

01.2023 - 09.2024

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Created a culture of safety awareness among employees through regular presentations and communication on security issues.

Detention Officer

Maricopa Sheriff's Office

10.2022 - 10.2023

Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Responded promptly to emergency situations and provided medical aid.
Processed inmates by taking photographs and fingerprints.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Transported prisoners throughout facility and off-site to medical appointments and court appearances.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Attended to feeding, housing, and physical well-being of inmates.
Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Created and maintained positive relationships with inmates to build rapport and trust.
Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Regularly conducted security and sanitation checks.
Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.

Sergeant

State of Arizona - Department of Corrections

07.2011 - 08.2022

Responsible for accountability of Inmates, Audits and monitoring completion of documentation
Work closely with Officers, monitoring their training, development and documentation
Interact / communicate with management, support staff like Medical and Police forces

Loss Prevention Manager

Lowes

01.2011 - 07.2011

Responsible for all departments operational, safety, external shrink
Through audits and general store awareness
Responsible for generating and closing internal cases through tools like observation utilizing CCTV and covert camera installs
Utilizing tools like Aspect reports, Navistor and EJ (electric Journals)
Responsible for training store staff and management on Loss prevention through awareness

Asset Protection Specialist

The Home Depot

01.2008 - 01.2011

Responsible for shortage control in multiple stores but external and Internal
Responsible for increasing store level awareness of Loss Prevention priorities
Maintaining communication at all levels both in stores and to Area manager
Responsible for generating Internal cases, compiling data utilizing reports, CCTV and communicating said information to Area manager

Summary

Overview

Work History

Security Officer

Detention Officer

Sergeant

Loss Prevention Manager

Asset Protection Specialist

Education

Completed “O” Levels - English Language, English Literature

Skills

Awards Certificates

Timeline

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