Ingrid Joseph
Miami,FL
Summary
Driven and attentive, excelled as a Receptionist at Prestie Shop, enhancing client satisfaction through meticulous administrative support and effective scheduling. Demonstrated proficiency in data entry and clerical support, ensuring seamless operations. Skillfully managed client communications, contributing to a confidential and professional environment.
Overview
5
5
years of professional experience
Work History
Receptionist
Prestige Shop
01.2005 - 06.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Institution Mixte Classique Sileo
Port -au -Prince Haiti07.2007
Timeline
Receptionist
Prestige Shop
01.2005 - 06.2010
High School Diploma -
Institution Mixte Classique Sileo
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