Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ingrid Llerena

Cape Coral,FL

Summary

Proudly maintains a highly productive, efficient and quality-driven environment at all times.


Overview

19
19
years of professional experience

Work History

Office Manager/ Intake Coordinator

AMNA Healthcare Services, Inc.
Fort Myers, FL
01.2006 - Current
    I work diligently to ensure all of the office day to day activities are handled in an efficient and timely manner.
    • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
    • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
    • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
    • Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
    • Supervised and managed the daily activities of a clinical team consisting of nurses and support staff.
    • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
    • Cooperated and communicated effectively with physicians, hospitals and insurance companies to ensure client satisfaction and compliance with set standards.
    • Certified that equipment and supplies were properly maintained for quality patient care and safety.
    • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each patient.
  • Established staff schedules and assignments based on patient needs and equipment availability.


Education

High School Diploma - undefined

Hialeah Senior High School
1995

Associate of Arts - Fashion Design and Marketing

AIU
Ft Lauderdale, FL
2006

Skills

  • Independent judgment and decision making
  • Promotes positive behavior
  • Strong ability to Multitask
  • Adaptable in all kinds of situations
  • Strong customer service skills
  • Take charge attitude
  • Troubleshooter
  • Quick learner
  • Flexible


  • Knowledgeable in Medicare guidelines
  • Bilingual: Speak, read, write (English and Spanish)
  • Strong team player
  • Problem solver

Timeline

Office Manager/ Intake Coordinator

AMNA Healthcare Services, Inc.
01.2006 - Current

High School Diploma - undefined

Hialeah Senior High School

Associate of Arts - Fashion Design and Marketing

AIU
Ingrid Llerena