INGRID LUNACABRERA
KISSIMMEE,FL
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Iglesia De Dios Pentecostal M.I
04.2021 - Current
- Efficiently manage the Senior Pastor's schedule, coordinating meetings, appointments, travel arrangements, and church events
- Organized and maintained church records; prepared and proofread official correspondence, reports, and presentations
- Handled daily office operations, including managing supplies, preparing bulletins, and overseeing administrative tasks
- Support financial processes such as invoicing, donation tracking, accounts payable and accounts receivable, and expense reimbursements, ensuring confidentiality
- Acted as a liaison between the Pastor, staff, and congregation, facilitating communication and supporting pastoral care and sermon preparation
- Screened and prioritized incoming meeting requests, emails, and phone calls
- Demonstrated strong organizational and communication skills, with proficiency in office software and a commitment to discretion and professionalism
Assistant Property Manager
Central Florida Leasing & Management
01.2016 - 01.2021
- Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Managed and generated essential documents including faxes, emails, orders, reports, and forms to facilitate smooth property operations
- Assisted with leasing, marketing, and resident relations, ensuring a positive experience for both current and prospective residents
- Qualified prospects by assessing all relevant criteria to ensure suitability for available properties
- Monitored lease renewals, distributed renewal notices, and followed up to ensure timely responses and renewals
- Updated availability reports and processed rental applications, including credit checks and rental history, to determine eligibility
- Submitted processed applications to the Property Manager for final approval and communicated status updates to applicants
- Distributed all company or community-issued notices to keep residents informed of important information and updates
- Greeted and answered a high volume of phone calls from residents, property managers, vendors, and the general public, providing exceptional customer service
Lifestyle Assistant
Evergreen Lifestyles Management
04.2014 - 08.2015
- Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
- Able to work under tight deadlines and use time effectively based on key priorities.
- Ability to prioritize multiple tasks with a high volume of requests.
- Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
- Effective written and verbal communication skills
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Communicate, receive, and exchange ideas and information by means of spoken and written.
Education
High School Diploma -
Univeral Christian Academy
Kissimmee, FL05.2009
Skills
- Calendar management
- Skill building
- Community resources
- Customer service
- Office administration
- Microsoft Word
- Time management
- File organization
Certification
Notary Public
Timeline
Administrative Assistant
Iglesia De Dios Pentecostal M.I
04.2021 - Current
Assistant Property Manager
Central Florida Leasing & Management
01.2016 - 01.2021
Lifestyle Assistant
Evergreen Lifestyles Management
04.2014 - 08.2015
High School Diploma -
Univeral Christian Academy
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