Ingrid Michel
Astoria,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Estee Lauder Company
2022.08 - Current
- Organize and optimize daily workflow for 3VPs, Human Resources Human Resources HRBP-Functions
- Prepare and manage any correspondence, reports, presentations, etc as needed
- Proactively manage Outlook calendars and handle all scheduling matters
- Schedule appointments and meetings
- Coordinate and update any meeting request changes that occur during the day
- Provide administrative support to ensure effective and efficient meetings
- Gather and organize meeting materials in advance
- Reserve conference rooms and work with Office Services for room-setups, audio-visual needs, security, transportation of materials, catering, etc
- Coordinate complex travel arrangements, both domestic and international and detailed itineraries
- Interface appropriately with a broad array of internal and external stakeholders, including senior executives, Board members, Company employees at all levels and external callers and vendors
- Perform project work as requested, using MS Office
- Manage incoming bills and statements related to expense report processing
- Order office supplies and handle other office related procurement activities as needed
- Manage any bills and invoices related to departmental procurement
- Prepare and organize itineraries for incoming visitors
- Provide temporary administrative support when needed to visiting executives
- Receive external visitors and ensure they are properly hosted and escorted at all times.
Executive Assistant
Northwell Health, Northwell Holdings & Ventures
2019.12 - 2022.07
- Managed the daily operations of three Vice Presidents for the for-profit arm of Northwell Health, responsibilities include coordinating calendars to ensure commitments are met, triaging phone calls, entering expense reports and booking travel
- Serve as first point of contact for external Venture Capital firms and start-up companies, including coordinating in-person pitch meetings for start-ups looking for capital all while ensuring that confidentiality is maintained
- Assist with coordinating logistics for bi-monthly board meetings, including review of final board presentation along with ensuring timely printing and distribution of materials.
Executive Assistant
Northwell Health, Central Region Administration
2016.09 - 2019.12
- Manage workflow for the Regional CFO and ensure efficient and timely completion
- Communicate and maintain working relationships with colleagues from all areas and levels within the organization
- Schedule and coordinate sensitive and confidential executive meetings with integrity
- Receive and review verbal and written information requests and release information based on appropriateness
- Create and update various records and documentation, ensuring accordance with company policies and procedures
- Maintain office inventory and initiate supply requisitions.
Senior Administrative Assistant
Weill Cornell Medical College, Neurological Surgery
2013.10 - 2016.09
- Provided administrative support to the Vice Chair for his day-to-day activities, as well as external committee, donor, and other external constituency responsibilities
- Expeditiously managed and delegated projects as assigned by the Vice Chair with focus on follow-up and accountability for all deliverables in a timely basis
- Scheduled work assignments, set priorities, and directed workflow (internal and external) to meet deadlines and schedules
- Ensured prompt responses and acceptable outcomes on all emails, queries, and correspondence and demonstrated an appropriate sense of urgency and follow-through, while ensuring customer service standards were adhered to.
Surgical Coordinator
Weill Cornell Medical College, Neurological Surgery
2008.08 - 2013.10
- Worked with departmental faculty and mid-level professionals to facilitate the scheduling of diagnostic testing for surgical cases
- Coordinated and maintained daily operations of the faculty’s surgical schedule and identified areas of opportunity
- Developed and prepared reports with statistical data on a variety of topics as requested by the faculty.
Office Supervisor/Surgical Coordinator
New York Laser Group
2007.11 - 2008.06
- Supervised a staff of four, maintained schedules and appointments for doctors, and oversaw office supply inventory
- Counseled patients preparing for surgery and provided pre and post-op instructions
Surgical Coordinator
Stahl Eye Center
2005.10 - 2006.09
Administrative Assistant
New Jersey Associates in Medicine, Rheumatology
2004.05 - 2004.08
Medical Secretary
St. Luke’s-Roosevelt Hospital Center, Department of Surgery
2002.08 - 2003.07
Medical Secretary
New York Presbyterian Hospital, Department of Surgery
2000.12 - 2002.08
Medical Assistant/Receptionist
Manhattan Physicians for Women
1999.12 - 2000.12
Education
Associates Degree, Health Administration -
Excelsior College
01.2019
Certified in Medical Billing and Coding -
Ace Computer School for Medical Billing and Coding
Forest Hills, NY01.2008
Certified Medical Assistant -
New York School for Medical and Dental Assistants
Forest Hills, NY01.2000
Skills
- Bi-lingual (Spanish)
- Microsoft Office
- Epic
- Concur
- Chrome River
- Workflow Optimization
- Office Administration
- Travel Coordination/Planning
- Scheduling
- Database Management
- Letter Preparation
- Data Entry
- Internal Communications
- Expense Validation
Timeline
Administrative Assistant
Estee Lauder Company
2022.08 - Current
Executive Assistant
Northwell Health, Northwell Holdings & Ventures
2019.12 - 2022.07
Executive Assistant
Northwell Health, Central Region Administration
2016.09 - 2019.12
Senior Administrative Assistant
Weill Cornell Medical College, Neurological Surgery
2013.10 - 2016.09
Surgical Coordinator
Weill Cornell Medical College, Neurological Surgery
2008.08 - 2013.10
Office Supervisor/Surgical Coordinator
New York Laser Group
2007.11 - 2008.06
Surgical Coordinator
Stahl Eye Center
2005.10 - 2006.09
Administrative Assistant
New Jersey Associates in Medicine, Rheumatology
2004.05 - 2004.08
Medical Secretary
St. Luke’s-Roosevelt Hospital Center, Department of Surgery
2002.08 - 2003.07
Medical Secretary
New York Presbyterian Hospital, Department of Surgery
2000.12 - 2002.08
Medical Assistant/Receptionist
Manhattan Physicians for Women
1999.12 - 2000.12
Associates Degree, Health Administration -
Excelsior College
Certified in Medical Billing and Coding -
Ace Computer School for Medical Billing and Coding
Certified Medical Assistant -
New York School for Medical and Dental Assistants
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