Ingrid Montserrat Montero
July, 3rd 2001
Summary
A multilingual (Spanish, English, Catalan, Portuguese), dedicated, and focused international student-athlete from Barcelona, Spain. Currently studying in the United States, with experience in diverse roles in the workplace. Strong research and analytical skills, task-oriented and team-working positions to achieve a goal. Strong social and verbal skills in both facing and administrating situations. Highly motivated self-starter, hardworking, with honesty and integrity, and consistent motivation to deliver the best possible to achieve goals.
Overview
7
7
years of professional experience
Work History
Edgewood Country Club’s Tennis Pro
Edgewood Country Club
2024.05 - Current
- Private lessons and clinics for members of all ages
- Scheduling and organizing events for the club
- Working at the pro shop selling/offering products to members
- Organization and maintenance of tennis courts.
Southeastern University – Guest Service & Sales Associate
Southeastern University
2023.08 - Current
- Ticket sales for athletic events
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Rafa Nadal Academy’s Tennis Coach
Rafa Nadal Academy
2022.06 - 2022.09
- Teaching Summer Camp Tennis lessons to kids from 8 to 18 years old
- Adapting lessons to different levels from beginner to advanced
- Private and group lessons to adults from varied levels
- Organizing tournaments and activities for kids and adults.
University of Mount Olive – Sports Communication Department
University of Mount Olive
2021.01 - 2022.05
- Managing media relations and communication of the athletic department
- Athletic events promotion
- Contribution to the visibility and reputation of the university’s sports programs.
Camping and Resort Les Palmeres’ Tennis and Paddle Coach
Camping and Resort Les Palmeres
2020.05 - 2020.08
- In charge of taking care of multiple groups of children and adults, organizing day-to-day activities, and improving the Camp’s enrollment with the activities performed.
Club Tennis Tarragona’s Tennis and Paddle Coach
Club Tennis Tarragona
2017.06 - 2019.09
- In charge of teaching both tennis and paddle to kids and adults between the ages of 4-50
- Responsible for their on-court training and fitness
- Extra activities such as: Worked as a counselor for late pick-ups
- Scheduled private lessons
- Organized tournaments at the tennis club
- Managing other employees’ schedules and activities.
Education
Odyssey Leadership Program Certification -
University of Mount Olive
North Carolina, USAThe Peregrine Management Major’s Inbound Exam -
University of Mount Olive
North Carolina, USAMBA in Executive Leadership -
Southeastern University
Lakeland, Florida12.2024
Bachelor of Science - Business Management
University of Mount Olive
North Carolina, USA05.2023
High School Diploma -
La Salle Tarragona
Tarragona, Spain06.2019
Skills
- Teamwork and Collaboration
- Leadership
- Event Management
- Sales
- Organization Skills
- Responsiveness
- Cultural Awareness
- Flexible and Adaptable
Accomplishments
- Member of the President and Dean’s List for academic achievements from 2020 - 2023
- Finalist as the Outstanding Student-Athlete of the Year at the University of Mount Olive 2022
- National Champion of Character Award by the National Association of Intercollegiate Athletics (05/2024)
Extracurricular Activities
SAAC (Student-Athlete Advising Committee) member in 2021 and 2022 UMO Investment Club Member at the University of Mount Olive (North Carolina) Captain of the University of Mount Olive Tennis Team in 2022 and 2023
Languages
Spanish
Native or Bilingual
Catalan
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Edgewood Country Club’s Tennis Pro
Edgewood Country Club
2024.05 - Current
Southeastern University – Guest Service & Sales Associate
Southeastern University
2023.08 - Current
Rafa Nadal Academy’s Tennis Coach
Rafa Nadal Academy
2022.06 - 2022.09
University of Mount Olive – Sports Communication Department
University of Mount Olive
2021.01 - 2022.05
Camping and Resort Les Palmeres’ Tennis and Paddle Coach
Camping and Resort Les Palmeres
2020.05 - 2020.08
Club Tennis Tarragona’s Tennis and Paddle Coach
Club Tennis Tarragona
2017.06 - 2019.09
Odyssey Leadership Program Certification -
University of Mount Olive
The Peregrine Management Major’s Inbound Exam -
University of Mount Olive
MBA in Executive Leadership -
Southeastern University
Bachelor of Science - Business Management
University of Mount Olive
High School Diploma -
La Salle Tarragona
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