Ingrid Nazario Castillo
Allentown,PA
Overview
16
16
years of professional experience
Work History
Housekeeping
Allentown Veterans Clinic
10.2024 - Current
- Aided in maintaining a clean and safe working environment through diligent housekeeping practices onsite.
- Improved overall cleanliness and sanitation standards by implementing efficient housekeeping processes and procedures.
- Adhered strictly to safety protocols, minimizing accidents and injuries among housekeeping staff members.
- Enhanced guest satisfaction by efficiently managing housekeeping tasks and ensuring cleanliness standards were met.
- Communicated proactively with housekeeping staff to ensure timely room turnovers.
Home Health Aide
Quality Care Home Care
12.2023 - 01.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Hair Stylist
Dominicanas Beauty Salon
08.2016 - 12.2023
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Hair Stylist
Amarilies Beauty Salon
02.2010 - 07.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Housekeeping
DHL Primark
01.2009 - 01.2010
- Performed housekeeping tasks for a clean living environment conducive to healing.
- Developed comprehensive training materials to standardize procedures across the entire housekeeping department.
- Collaborated with housekeeping staff to efficiently address guest concerns regarding room cleanliness or maintenance.
- Collaborated with housekeeping staff to maintain room availability and cleanliness standards.
Skills
- Housekeeping services
- Housekeeping understanding
- Housekeeping tasks
- Customer Service
- Multitasker
- Strong Organization
- Goal-Oriented
- Patience and Persistence
- Client Relations
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Housekeeping
Allentown Veterans Clinic
10.2024 - Current
Home Health Aide
Quality Care Home Care
12.2023 - 01.2024
Hair Stylist
Dominicanas Beauty Salon
08.2016 - 12.2023
Hair Stylist
Amarilies Beauty Salon
02.2010 - 07.2016
Housekeeping
DHL Primark
01.2009 - 01.2010
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