Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Ingrid Neupauerova

Darien,IL

Summary

Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.

Overview

14
14
years of professional experience

Work History

Assiistand Deli Manager

Pete's Fresh Market
06.2020 - 12.2023
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Developed strong relationships with vendors, resulting in improved product selection and pricing.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Created enticing deli displays that showcased featured products and attracted customers to the department.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Implemented cost-saving measures by carefully managing labor hours, reducing overtime expenses.
  • Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Stayed current on industry trends to ensure the deli offered competitive products and services to customers.
  • Organized special events such as tastings or promotions, driving increased foot traffic to the department.
  • Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
  • Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
  • Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Planned and executed promotions and special events in close collaboration with management.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Supervised food presentation and plating to enhance visual appeal.
  • Developed special promotions to increase revenues.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Integrated service and team management strategies to boost business profits.
  • Developed pricing strategies to maximize profits while maintaining customer satisfaction.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food inventory and supplies to prevent waste.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Monitored food preparation, production, and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Controlled food costs and managed inventory.

Deli Manager

Shop And Save
02.2015 - 06.2020

Deli Manager

Eurofreshmarket
03.2010 - 02.2015

Education

High School Diploma -

Trade School
08.1988

Skills

  • Catering Support
  • Catering Services
  • Cost Reductions
  • Menu Planning
  • Promotional Understanding
  • Food Safety Compliance
  • Ordering Supplies
  • Product Rotation
  • Promotional Planning
  • Waste Reduction
  • Scheduling Coordination
  • Team Direction
  • Staff Training
  • Employee Supervision
  • Inventory Management
  • Task Delegation
  • Sanitation Standards
  • Cost Controls
  • Customer Service
  • Merchandising Strategies
  • Sales Promotion
  • Adaptability
  • Quality Control
  • Conflict Resolution
  • Product Knowledge
  • Team Leadership
  • Time Management
  • Record Keeping
  • Attention to Detail
  • Vendor Relations
  • Staff Supervision
  • Decision Making
  • Budget Management
  • Equipment Maintenance
  • Performance Evaluation
  • Training and Development
  • Problem Solving
  • Food Safety
  • Supply Ordering
  • Worker Training
  • Inventory Control
  • Food Production Management
  • Food Portion Specification
  • Operational Problems Analysis
  • Food Assembly Supervision
  • Work Area Inspection
  • Supplies Purchasing
  • Food Safety Understanding
  • Staff Management
  • Sanitizing Understanding
  • Process Monitoring and Improvement
  • Service Training
  • Timesheet Organization
  • Work Schedule Creation
  • Disciplinary Write-Ups
  • New Products Evaluation
  • Cooking

Languages

Polish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Assiistand Deli Manager

Pete's Fresh Market
06.2020 - 12.2023

Deli Manager

Shop And Save
02.2015 - 06.2020

Deli Manager

Eurofreshmarket
03.2010 - 02.2015

High School Diploma -

Trade School
Ingrid Neupauerova